21st Century FEMA Study Course: Effective Communication (IS-242.a) - Hearing versus Listening, Media Interviews, Templates for Written Communications, Humor, Nonverbal Cues and Clusters

Nonfiction, Social & Cultural Studies, Political Science
Cover of the book 21st Century FEMA Study Course: Effective Communication (IS-242.a) - Hearing versus Listening, Media Interviews, Templates for Written Communications, Humor, Nonverbal Cues and Clusters by Progressive Management, Progressive Management
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Progressive Management ISBN: 9781465932013
Publisher: Progressive Management Publication: July 7, 2011
Imprint: Smashwords Edition Language: English
Author: Progressive Management
ISBN: 9781465932013
Publisher: Progressive Management
Publication: July 7, 2011
Imprint: Smashwords Edition
Language: English

This Federal Emergency Management Agency (FEMA) independent training course manual from the Emergency Management Institute (EMI) is designed to improve your communication skills. It addresses:

Basic communication skills

How to communicate in an emergency

How to identify community-specific communication issues

Using technology as a communication tool

Effective oral communication

How to prepare an oral presentation

Topics covered include: Hearing versus listening; media interviews; nonverbal messages; community-specific communications issues; communications technology; oral presentations; speech anxiety; nonverbal cues; nonverbal clusters; humor; templates for written communications; active listening.

Unit 1 offers an overview of the course content.
Unit 2 discusses basic communication skills and styles.
Unit 3 examines communication during emergency situations.
Unit 4 addresses community-specific communication needs and the particular needs, risks, sensitivities, expectations, and norms that are relevant to disaster communication.
Unit 5 presents both low- and high-technology communication tools and discusses how to choose among them.
Unit 6 focuses on effective oral communication, the role of nonverbal cues, and ways to match your message to your audience.
Unit 7 discusses how to develop a successful oral presentation.
Unit 8 summarizes the course content.

During an emergency, it is especially challenging and important to communicate accurate information clearly to the target audience. Disaster survivors generally look for someone who can communicate valuable guidance, provide leadership, and lead them in problem solving. When you successfully fill that role, you act to reassure survivors that their government and private organizations are working toward community recovery.

Finely tuned communication skills are also important tools during the emergency planning phase when educating the public about preparedness. It is easy to take communicating for granted because it is a daily activity. How much thought have you given to communication? Are you aware that:

The average worker spends 50 percent of his or her time communicating?
Business success is 85 percent dependent on effective communication and interpersonal skills?
Forty-five percent of time spent communicating is listening?
Writing represents nine percent of communication time?
One-fourth of all workplace mistakes are the result of poor communication?
A remarkable 75 percent of communication is nonverbal?

This is a privately authored news service and educational publication of Progressive Management.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

This Federal Emergency Management Agency (FEMA) independent training course manual from the Emergency Management Institute (EMI) is designed to improve your communication skills. It addresses:

Basic communication skills

How to communicate in an emergency

How to identify community-specific communication issues

Using technology as a communication tool

Effective oral communication

How to prepare an oral presentation

Topics covered include: Hearing versus listening; media interviews; nonverbal messages; community-specific communications issues; communications technology; oral presentations; speech anxiety; nonverbal cues; nonverbal clusters; humor; templates for written communications; active listening.

Unit 1 offers an overview of the course content.
Unit 2 discusses basic communication skills and styles.
Unit 3 examines communication during emergency situations.
Unit 4 addresses community-specific communication needs and the particular needs, risks, sensitivities, expectations, and norms that are relevant to disaster communication.
Unit 5 presents both low- and high-technology communication tools and discusses how to choose among them.
Unit 6 focuses on effective oral communication, the role of nonverbal cues, and ways to match your message to your audience.
Unit 7 discusses how to develop a successful oral presentation.
Unit 8 summarizes the course content.

During an emergency, it is especially challenging and important to communicate accurate information clearly to the target audience. Disaster survivors generally look for someone who can communicate valuable guidance, provide leadership, and lead them in problem solving. When you successfully fill that role, you act to reassure survivors that their government and private organizations are working toward community recovery.

Finely tuned communication skills are also important tools during the emergency planning phase when educating the public about preparedness. It is easy to take communicating for granted because it is a daily activity. How much thought have you given to communication? Are you aware that:

The average worker spends 50 percent of his or her time communicating?
Business success is 85 percent dependent on effective communication and interpersonal skills?
Forty-five percent of time spent communicating is listening?
Writing represents nine percent of communication time?
One-fourth of all workplace mistakes are the result of poor communication?
A remarkable 75 percent of communication is nonverbal?

This is a privately authored news service and educational publication of Progressive Management.

More books from Progressive Management

Cover of the book U.S. Military Deployments to Africa: Lessons from the Hunt for Joseph Kony and the Lord's Resistance Army (LRA) - Uganda, Sub-Saharan Africa, Special Operations (SOF), People's Liberation Army (SPLA) by Progressive Management
Cover of the book 2016 Leadership From the Center: A New Foreign and Security Policy for Germany - Bismarck, Realpolitik, Evolution of Civilian Power, NATO, Emerging Defense Policy, Eurozone Migrant and Economic Crisis by Progressive Management
Cover of the book 21st Century U.S. Military Manuals: Environmental Considerations in Military Operations Field Manual - FM 3-100.4 (Value-Added Professional Format Series) by Progressive Management
Cover of the book Computers Take Flight: A History of NASA's Pioneering Digital Fly-By-Wire Project - Apollo and Shuttle Computers, Airplanes, Software and Reliability (NASA SP-2000-4224) by Progressive Management
Cover of the book 21st Century Textbooks of Military Medicine - Military Preventive Medicine: Mobilization and Deployment, Volume 2 - Epidemiology, Infectious Diseases, After Disasters (Emergency War Surgery Series) by Progressive Management
Cover of the book Fighting a Nuclear-Armed Regional Opponent: Is Victory Possible? Earth Penetration Warheads, EMP, High-Altitude Nuclear Detonation (HAND), Nuclear Weapons Effects, Nuclear Proliferation by Progressive Management
Cover of the book Airpower and the Environment: The Ecological Implications of Modern Air Warfare - World War II Secondary Effects, Great Plains, Vietnam Eradication, Africa, Israeli Negev Desert, Collateral Damage by Progressive Management
Cover of the book 21st Century U.S. Military Manuals: Domestic Support Operations Field Manual - FM 100-19 (Value-Added Professional Format Series) by Progressive Management
Cover of the book America's Small Manufacturers, Businesses and Entrepreneurs - Reports on Capital Access, Government Support, Manufacturing Extension Partnership (MEP) by Progressive Management
Cover of the book Understanding Violence Through Social Media: Assessing Feasibility of Twitter Utilization in Conflict Prediction Using Messages Within Iraq, Extreme Negative Terminology Predicts Subsequent Violence by Progressive Management
Cover of the book What's in a Name: A Comparative Analysis of the United States' Real ID Act and the United Kingdom's National Identity Scheme - Combating Terrorism, Identity Theft, Illegal Work and Benefit Fraud by Progressive Management
Cover of the book Rolling Thunder 1965: Anatomy of a Failure - Airpower Against North Vietnam, Enduring Enigma of the Vietnam War, American Air Power Doctrine, President Johnson's Target Selection and Military Distrust by Progressive Management
Cover of the book 2012 Funding Alternatives for Emergency Medical and Fire Services: Writing Effective Grant Proposals, Local, State and Federal Funding for EMS and Fire, Foundations and Corporate Grants by Progressive Management
Cover of the book Bitcoin Digital Currency and Blockchain Technology: Disruptive Computer Technology, Movement of Money, Tokenization of Assets, Mt. Gox, Advanced Cryptographic Signatures, Cyber Security, Banking by Progressive Management
Cover of the book Ebola Guide: Infection Control for Viral Hemorrhagic Fevers (VHFs) in the African Health Care Setting (including Lassa Fever, Rift Valley Fever, Ebola, Marburg, Yellow Fever) - Isolation Precautions by Progressive Management
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy