21st Century FEMA Study Course: Effective Communication (IS-242.a) - Hearing versus Listening, Media Interviews, Templates for Written Communications, Humor, Nonverbal Cues and Clusters

Nonfiction, Social & Cultural Studies, Political Science
Cover of the book 21st Century FEMA Study Course: Effective Communication (IS-242.a) - Hearing versus Listening, Media Interviews, Templates for Written Communications, Humor, Nonverbal Cues and Clusters by Progressive Management, Progressive Management
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Progressive Management ISBN: 9781465932013
Publisher: Progressive Management Publication: July 7, 2011
Imprint: Smashwords Edition Language: English
Author: Progressive Management
ISBN: 9781465932013
Publisher: Progressive Management
Publication: July 7, 2011
Imprint: Smashwords Edition
Language: English

This Federal Emergency Management Agency (FEMA) independent training course manual from the Emergency Management Institute (EMI) is designed to improve your communication skills. It addresses:

Basic communication skills

How to communicate in an emergency

How to identify community-specific communication issues

Using technology as a communication tool

Effective oral communication

How to prepare an oral presentation

Topics covered include: Hearing versus listening; media interviews; nonverbal messages; community-specific communications issues; communications technology; oral presentations; speech anxiety; nonverbal cues; nonverbal clusters; humor; templates for written communications; active listening.

Unit 1 offers an overview of the course content.
Unit 2 discusses basic communication skills and styles.
Unit 3 examines communication during emergency situations.
Unit 4 addresses community-specific communication needs and the particular needs, risks, sensitivities, expectations, and norms that are relevant to disaster communication.
Unit 5 presents both low- and high-technology communication tools and discusses how to choose among them.
Unit 6 focuses on effective oral communication, the role of nonverbal cues, and ways to match your message to your audience.
Unit 7 discusses how to develop a successful oral presentation.
Unit 8 summarizes the course content.

During an emergency, it is especially challenging and important to communicate accurate information clearly to the target audience. Disaster survivors generally look for someone who can communicate valuable guidance, provide leadership, and lead them in problem solving. When you successfully fill that role, you act to reassure survivors that their government and private organizations are working toward community recovery.

Finely tuned communication skills are also important tools during the emergency planning phase when educating the public about preparedness. It is easy to take communicating for granted because it is a daily activity. How much thought have you given to communication? Are you aware that:

The average worker spends 50 percent of his or her time communicating?
Business success is 85 percent dependent on effective communication and interpersonal skills?
Forty-five percent of time spent communicating is listening?
Writing represents nine percent of communication time?
One-fourth of all workplace mistakes are the result of poor communication?
A remarkable 75 percent of communication is nonverbal?

This is a privately authored news service and educational publication of Progressive Management.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

This Federal Emergency Management Agency (FEMA) independent training course manual from the Emergency Management Institute (EMI) is designed to improve your communication skills. It addresses:

Basic communication skills

How to communicate in an emergency

How to identify community-specific communication issues

Using technology as a communication tool

Effective oral communication

How to prepare an oral presentation

Topics covered include: Hearing versus listening; media interviews; nonverbal messages; community-specific communications issues; communications technology; oral presentations; speech anxiety; nonverbal cues; nonverbal clusters; humor; templates for written communications; active listening.

Unit 1 offers an overview of the course content.
Unit 2 discusses basic communication skills and styles.
Unit 3 examines communication during emergency situations.
Unit 4 addresses community-specific communication needs and the particular needs, risks, sensitivities, expectations, and norms that are relevant to disaster communication.
Unit 5 presents both low- and high-technology communication tools and discusses how to choose among them.
Unit 6 focuses on effective oral communication, the role of nonverbal cues, and ways to match your message to your audience.
Unit 7 discusses how to develop a successful oral presentation.
Unit 8 summarizes the course content.

During an emergency, it is especially challenging and important to communicate accurate information clearly to the target audience. Disaster survivors generally look for someone who can communicate valuable guidance, provide leadership, and lead them in problem solving. When you successfully fill that role, you act to reassure survivors that their government and private organizations are working toward community recovery.

Finely tuned communication skills are also important tools during the emergency planning phase when educating the public about preparedness. It is easy to take communicating for granted because it is a daily activity. How much thought have you given to communication? Are you aware that:

The average worker spends 50 percent of his or her time communicating?
Business success is 85 percent dependent on effective communication and interpersonal skills?
Forty-five percent of time spent communicating is listening?
Writing represents nine percent of communication time?
One-fourth of all workplace mistakes are the result of poor communication?
A remarkable 75 percent of communication is nonverbal?

This is a privately authored news service and educational publication of Progressive Management.

More books from Progressive Management

Cover of the book 21st Century U.S. Military Manuals: Instrument Flight for Army Aviators - Field Manual 3-04.240 (FM 1-240) Part 1 - Techniques for Instrument Flying and Air Navigation, Weather, Emergency Operations by Progressive Management
Cover of the book Essential Guide to the Federal Deposit Insurance Corporation (FDIC) - Reports and Plans, Deposit Insurance Coverage, Foreclosure Options, Overdraft Fees, Financial Information Privacy by Progressive Management
Cover of the book Prolonged Wars: A Post-Nuclear Challenge - Iran, Iraq, Afghanistan, Northern Ireland, Vietnam, El Salvador, Sudan, Ethiopia and Eritrea, Liberia, Angola, Namibia, Nicaragua by Progressive Management
Cover of the book 21st Century FEMA Study Course: Applications of GIS for Emergency Management (IS-922) - Geographical Information Systems Database Tools, Fundamentals, History, Usefulness by Progressive Management
Cover of the book Hidden Dragon, Crouching Lion: How China's Advance in Africa is Underestimated and Africa's Potential Underappreciated - Emerging Markets, Mineral Resources, BRICs by Progressive Management
Cover of the book The Impact of Training and Equipment at the Battle of Attu, Aleutian Campaign: Historical Study and Current Perspective - Unprepared and Ill-equipped World War II Cold Weather Debacle, Arctic Lessons by Progressive Management
Cover of the book Balancing on the Pivot: How China's Rise and Offshore Balancing Affect Japan's and India's Roles as Balancers in the Twenty-First Century - Military, Nuclear, Self-defense Forces, Pakistan Role by Progressive Management
Cover of the book Into the Unknown Together: The DOD, NASA, and Early Spaceflight - Human Spaceflight, Manned Orbiting Laboratory (MOL), Dynasoar, Mercury, Gemini, Apollo Programs, Space Exploration by Progressive Management
Cover of the book Medicines for Radiation Emergencies: Potassium Iodide (KI), Prussian Blue (Radiogardase), Filgrastim (Neupogen), DTPA (Diethylenetriaminepentaacetate) - Drugs for Radiation Exposure by Progressive Management
Cover of the book The Cape: Military Space Operations 1971-1992 - USAF Space Programs, Space Shuttle, Titan Rocket, Delta II, Navstar, Atlas/Centaur, Starbird, Red Tigress by Progressive Management
Cover of the book The Development of the B-52 and Jet Propulsion: A Case Study in Organizational Innovation - History of America's Cold War Nuclear Bomber and the Jet Propulsion Technology That Made it Possible by Progressive Management
Cover of the book Is the Army Developing Strategic Leaders? Case Studies of General George Marshall, William Westmoreland, and Eric Shinseki, World-class Warriors, Army Doctrine, Laws and Officer Grade Limitation Act by Progressive Management
Cover of the book Mars Wars: The Rise and Fall of the Space Exploration Initiative - President George H. W. Bush, Quayle, Truly, NASA's 90-Day Study, Washington Space Policy Power Struggle over the Moon - Mars Program by Progressive Management
Cover of the book Operation Ajax: A Case Study on Analyst-Policy Maker Tensions and the Challenges of Estimative Intelligence – CIA Covert Operation Coup Overthrowing Iran’s Elected Prime Minister Mossadeq by Progressive Management
Cover of the book Badal: A Culture Of Revenge, The Impact of Collateral Damage on Taliban Insurgency - History and Warfare in Afghanistan, Pashtunwali Tribal Code, Anglo-Afghan War, Soviet Invasion, Mujahideen, Mullahs by Progressive Management
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy