Achieving Organizational Excellence

A Quality Management Program for Culturally Diverse Organizations

Business & Finance, Management & Leadership, Planning & Forecasting, Management
Cover of the book Achieving Organizational Excellence by Flevy Lasrado, Springer International Publishing
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Author: Flevy Lasrado ISBN: 9783319700755
Publisher: Springer International Publishing Publication: May 1, 2018
Imprint: Springer Language: English
Author: Flevy Lasrado
ISBN: 9783319700755
Publisher: Springer International Publishing
Publication: May 1, 2018
Imprint: Springer
Language: English

This book bridges two essential aspects of assessing and achieving business excellence in 21st-century organizations. The author argues that transnational companies face a twofold challenge: managing global knowledge networks and multicultural project teams on the one hand; and interacting and collaborating across boundaries using global communication technologies, on the other.

The author also argues that this dual challenge calls for the creation of a business excellence program that fits and thrives within these multicultural environments. In response, he reviews corporate practices in quality management and business excellence frameworks that have been extensively used on a transnational scale to drive organizational performance. The book approaches quality management as an element that is no longer a choice, but has now become a necessity if companies want to compete in highly globalized environments.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

This book bridges two essential aspects of assessing and achieving business excellence in 21st-century organizations. The author argues that transnational companies face a twofold challenge: managing global knowledge networks and multicultural project teams on the one hand; and interacting and collaborating across boundaries using global communication technologies, on the other.

The author also argues that this dual challenge calls for the creation of a business excellence program that fits and thrives within these multicultural environments. In response, he reviews corporate practices in quality management and business excellence frameworks that have been extensively used on a transnational scale to drive organizational performance. The book approaches quality management as an element that is no longer a choice, but has now become a necessity if companies want to compete in highly globalized environments.

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