Application Management 20 Success Secrets - 20 Most Asked Questions On Application Management - What You Need To Know

Business & Finance

• Author: Gregory Washington
• ISBN: 9781488515606
• Publisher: Emereo Publishing
• Publication: June 30, 2013
• Imprint: Emereo Publishing
• Language: English

There has never been a Application Management manual like this. Application Management 20 Success Secrets is not about the ins and outs of Application Management. Instead, it answers the top 20 questions that we are asked and those we come across in forums, our consultancy and education programs.

It tells you exactly how to deal with those questions, with tips that have never before been offered in print. This guidebook is also not about Application Management best practice and standards details. Instead it introduces everything you want to know to be successful with Application Management.

A quick look inside of the subjects covered: Build or Buy?, IT Services Catalog Maintenance and Improvement, IT Operations Management, Know More About ITIL Procedures, Service Operation Processes, The Methodology of ITIL, What is ITIL methodology, ITIL Framework The Backbone of ITIL Functions and Processes, Goal and objectives, ITIL v3 Foundation Glossary, Help Desk Glossary, ITIL Process Diagram: Jigsaw And BS15000, The True Meaning of ITIL, What covers the ITIL Framework?, The Scope of ITIL Best Practices, Goal and objectives, Specialist Training, Application Management, Service Operation Functions, A Short Definition of ITIL Best Practice, and much more...