Be Our Guest: Revised and Updated Edition

Perfecting the Art of Customer Service

Kids, School Tools, Business and Economics, Reference, Fran&
Cover of the book Be Our Guest: Revised and Updated Edition by The Disney Institute, Theodore Kinni, Disney Book Group
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Author: The Disney Institute, Theodore Kinni ISBN: 9781423140146
Publisher: Disney Book Group Publication: December 16, 2011
Imprint: Disney Editions Language: English
Author: The Disney Institute, Theodore Kinni
ISBN: 9781423140146
Publisher: Disney Book Group
Publication: December 16, 2011
Imprint: Disney Editions
Language: English

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Be Our Guest specializes in helping professionals see new possibilities through concepts not found in the typical workplace, revealing even more of the business behind the magic of quality service.

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Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Be Our Guest specializes in helping professionals see new possibilities through concepts not found in the typical workplace, revealing even more of the business behind the magic of quality service.

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