Be Our Guest: Revised and Updated Edition
Perfecting the Art of Customer Service
Kids, School Tools, Business and Economics, Reference, Fran&
| Author: | The Disney Institute, Theodore Kinni | ISBN: | 9781423140146 |
| Publisher: | Disney Book Group | Publication: | December 16, 2011 |
| Imprint: | Disney Editions | Language: | English |
| Author: | The Disney Institute, Theodore Kinni |
| ISBN: | 9781423140146 |
| Publisher: | Disney Book Group |
| Publication: | December 16, 2011 |
| Imprint: | Disney Editions |
| Language: | English |
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Be Our Guest specializes in helping professionals see new possibilities through concepts not found in the typical workplace, revealing even more of the business behind the magic of quality service.
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Be Our Guest specializes in helping professionals see new possibilities through concepts not found in the typical workplace, revealing even more of the business behind the magic of quality service.
