Aidan Lawes: 1 book

IT Service Management

Support for your ITSM Foundation exam

by John Sansbury, Ernest Brewster, Aidan Lawes
Language: English
Release Date: April 8, 2016

Whether you're preparing for your service management foundation exam, or simply want to understand service management better, this new edition of our popular book covers the latest thinking and provides you with a comprehensive, practical introduction to IT service management. Building on their collective,...

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