Alastair Ross: 3 books

Innovating Professional Services provides a practical and detailed guide for change agents and leaders in professional service firms who are seeking to transform their firm’s performance through innovation. The book covers business innovation in its broadest sense as it is relevant to the professional...

Professionals striving for accident reduction must deal with systems in which both technical and human elements play equal and complementary roles. However, many of the existing techniques in ergonomics and risk management concentrate on plant and technical issues and downplay human factors and "subjectivity."...

First Published in 1996. Routledge is an imprint of Taylor & Francis, an informa company.