Bruce Loeffler: 2 books
The Experience
The 5 Principles of Disney Service and Relationship Excellence
Language: English
Release Date: March 23, 2015
Bring Disney-level customer experience to your organization with insider guidance
The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience — the Walt Disney Company....
by Bruce, Loeffler
Language: English
Release Date: September 1, 2009
Language: English
Release Date: September 1, 2009