Clare Dignall: 3 books

7 simple steps to flawless negotiations A successful negotiation results in a win-win agreement for both parties. But where do you start if you’re up against people or organisations with conflicting objectives? Or people who are just downright difficult? Getting what you want requires determination...

The punctuation workout for sticklers and rookies alike. The punctuation panda is back! Armed with a permanent marker, a smidgen of confidence, and a copy of ‘Can You Eat, Shoot and Leave?’, everyone now has the chance to become a member of the punctuation elite. Established punctuation sticklers:Fine-tune...

7 simple steps to help you get what you want from networking Networking: get it right, and it provides an opportunity for learning and expanding your business contacts. But there are so many ways to get it wrong. Maybe you’ve learnt this the hard way, or maybe you don’t know where to start. Whether...