Drew Locher: 2 books
Lean Office
Metodología Lean en servicios generales, comerciales y administrativos
Language: Spanish
Release Date: February 1, 2017
Lean office desmitifica la aplicación de los métodos lean y va
más allá de las herramientas básicas para entrar en el detalle
de los conceptos clave de la metodología lean cuando se aplican
en los entornos administrativos y de servicios. Este libro
cubre las herramientas lean esenciales y desglosa...
Lean Office and Service Simplified
The Definitive How-To Guide
Language: English
Release Date: July 27, 2017
Winner of a 2012 Shingo Research and Professional Publication AwardDemystifying the application of Lean methods, Lean Office and Service Simplified: The Definitive How-To Guide goes beyond the basic tools to detail the key concepts of Lean as they apply to office and service environments. It begins by discussing value stream management, followed by