Manmohan Dr Chaudhary: 1 book
Service Quality in Airlines
The Significant Role of Frontline Employees in Airline Industry of India
Language: English
Release Date: June 30, 2016
The book is about the FLSE commitment towards the delivery of services in the Airline Industry of India.The main objective of the study was to investigate the antecedents and consequences of Frontline employeecommitment on job satisfaction and also to study whether job satisfaction serves as a mediator...
