Patrick O Keefe: 2 books

Every day, millions of users log on to their favorite online forums and interact with others to get advice and discuss everything from the latest news and trends to their hobbies, professions, and whatever else strikes their fancy. Admin­istrators have to lead these communities, deal with difficult...

Pick a topic, an interest or a profession. Most likely, there are established forums dedicated to that subject, where members share their passion, exchange information and help each other. Behind the scenes at virtually every successful forum is an administrator who works tirelessly to ensure that...