Ted Johns: 3 books

Perfect Customer Care provides companies big and small with the answers to some of the most important business questions facing us today. Customers don't come back with those valuable repeat orders unless you show them you care about their satisfaction. That means showing them you know how to look...

This is a record of our version of grassroots theatre. The idea was to take a group of actors out to a farming community and build a play of what we could see and learn. There is no story or "plot" as such ... Nevertheless, we hope that you can see many stories woven into the themes of this...

Dying, Bereavement and the Healing Arts describes a range of successful programmes pioneered by artists, writers, nurses, musicians, therapists, social workers, and chaplains in palliative care settings. These range from simple painting and writing activities to organized communal activities like...