Winston Siegel: 2 books
by Real Bergevin, Afshan Kinder, Winston Siegel
Language: English
Release Date: May 11, 2010
Language: English
Release Date: May 11, 2010
Tips on making your call center a genuine profit center
In North America, call centers are a $13 billion business, employing 4 million people. For managers in charge of a call center operation, this practical, user-friendly guide outlines how to improve results measurably, following its principles...
by Richard T. Callaghan, Michael P. Pateman, Daniel Torres Etayo
Language: English
Release Date: November 29, 2011
Language: English
Release Date: November 29, 2011
Heritage preservation is a broad term that can include the protection of a wide range of human-mediated material and cultural processes ranging from specific artifacts, ancient rock art, and features of the built environment and modified landscapes. As a region of multiple independent nations and...