Sage Publications Pvt Ltd imprint: 873 books
Employee Identity in Indian Call Centres
The Notion of Professionalism
Language: English
Release Date: June 11, 2009
Based on a series of qualitative inquiries exploring employee experiences of work in international facing call centres in Mumbai and Bangalore, India, this book presents the lived experience of call centre agents, coupled with managers’ perspectives and trade unionists’ viewpoints. The book underscores...
Bearing the Brunt
Impact of Rural Distress on Women
Language: English
Release Date: June 11, 2009
This book refutes the rising general perception that the gender gap in India is decreasing.
The argument is strengthened by calculating the gender gap index at two time periods and providing quantitative information along with information pertaining to numerous case studies.
Selecting...
Readings in Indian Sociology
Volume VI: Sociology of Science and Technology in India
Language: English
Release Date: December 31, 2013
Sociology of Science and Technology in India, is a collection of 12 articles in Sociology of Science and Technology (SST). It throws light on the major themes of SST, such as, role of science (theoretical), scientific community in India, productivity patterns in Indian Science and Technology (S&T) research, and S&T unleashing social change in India.
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Language: English
Release Date: December 31, 2007
Language: English
Release Date: December 31, 2007
This volume is first and foremost about people and the processes needed to facilitate sharing of knowledge in order to effect positive developmental change. It is contextual and based on dialogue necessary to promote stakeholder’s participation, which is essential for the understanding of their...
Millennials and the Workplace
Challenges for Architecting the Organizations of Tomorrow
Language: English
Release Date: June 13, 2012
Millennials and the Workplace explores the rapidly changing workplace environment and its meaning in the new millennium. It takes a look at the young generation-the Millennials-who do not accept the 'status quo', who have moved from obedience to questioning, and who assess work in terms of its significance...
Displaced by Development
Confronting Marginalisation and Gender Injustice
Language: English
Release Date: January 14, 2009
This compilation is a rare attempt to apply gender analysis to development-induced-displacement and resettlement in the Indian context. It brings together leading scholar-activists, researchers and contributors from people’s movements to critique and draw attention to the injustices perpetrated...
Analysing Social Opposition to Reforms
The Electricity Sector in India
Language: English
Release Date: July 9, 2008
This book examines how market contexts shape the opposition of people to public sector reforms, with evidence from the Indian electricity sector. Based on a survey of 7,000 households in 14 Indian states and following a rational choice framework, it analyses the response of households to the prospect...
Understanding Psychological Assessment
A Primer on the Global Assessment of the Client's Behavior in Educational and Organizational Setting
Language: English
Release Date: May 30, 2013
Understanding Psychological Assessment presents a comprehensive overview of the history of psychological assessment and its domains of application. It gives a realistic account of how psychological theory, measurement, and instruments can help the practitioner in understanding, explaining, and predicting...
by Idrc
Language: English
Release Date: January 9, 2008
Language: English
Release Date: January 9, 2008
The biennial Digital Review of Asia Pacific is a comprehensive guide to the state-of-practice and trends in information and communication technologies for development (ICT4D) in Asia Pacific
This third edition (2007-2008) covers 31 countries and economies, including North Korea for the first...
by Marmar Mukhopadhyay
Language: English
Release Date: July 18, 2016
Language: English
Release Date: July 18, 2016
A timely intervention as higher education in India begins to pay equal importance to Quality, alongside Access and Equity.
Indian higher education is the third largest in the world. It is undergoing unprecedented expansion and reforms. Yet, no Indian university figures among the World’s Top...
Engendering Governance Institutions
State, Market and Civil Society
Language: English
Release Date: April 15, 2008
The question of engendering has emerged as a dominant theme in the development theory and practice in the past few years, mainly due to partial achievement of the desired goals of development in terms of attaining gender equality and women`s empowerment. Most studies in this regard focus largely on...
Intercultural Communication
Building a Global Community
Language: English
Release Date: June 7, 2011
Competence in communicating across cultures is a prerequisite for success in today's fast-changing global community. In Intercultural Communication, Patel, Li and Sooknanan draw on their deep intercultural experience to show us how to build successful communication bridges across diverse cultures.
The...
Knowledge Leadership
Tools for Executive Leaders
Language: English
Release Date: December 3, 2008
Knowledge Leadership: Tools for Executive Leaders explains the concept of Knowledge Leadership by analyzing the strategies and tools of information and knowledge management. The book uses case studies of successful executive leaders such as Jack Welch and Michael Dell to examine Knowledge Leadership...
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Language: English
Release Date: March 25, 2015
Language: English
Release Date: March 25, 2015
An in-depth study of the good practices in teacher support systems around the world!
What do rural school teachers need and how can they be supported in their continuing professional development? How can a teacher support system be set up and function in a certain context? What factors would...