Bridges to the Customer's Heart

Commonsense Uncontested Strategies to Guarantee Your Customer’S Satisfaction: Outsell, Outsmart and Outcompete the Competition by Doing the Simple Things They Won’T Do

Business & Finance, Business Reference
Cover of the book Bridges to the Customer's Heart by Paul Uduk, Trafford Publishing
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Author: Paul Uduk ISBN: 9781426965470
Publisher: Trafford Publishing Publication: May 25, 2011
Imprint: Trafford Publishing Language: English
Author: Paul Uduk
ISBN: 9781426965470
Publisher: Trafford Publishing
Publication: May 25, 2011
Imprint: Trafford Publishing
Language: English

Bridges to the Customers Heart successfully captures the essence of what it takes to be customer-centric. The to-do-list approach reduces complex concepts to ideas that you can use right on a Monday morning to deliver superior service to the customer in whatever business situation you find yourself. After reading every Bridge you feel like jumping right into the service arena as a genuine apostle of service excellence to do whatever it takes to satisfy the customer. Bridges speaks directly to senior management, frontline people, and the owner manager alike, challenging orthodoxy, business as usual, and mediocrity wherever they raise their ugly heads.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Bridges to the Customers Heart successfully captures the essence of what it takes to be customer-centric. The to-do-list approach reduces complex concepts to ideas that you can use right on a Monday morning to deliver superior service to the customer in whatever business situation you find yourself. After reading every Bridge you feel like jumping right into the service arena as a genuine apostle of service excellence to do whatever it takes to satisfy the customer. Bridges speaks directly to senior management, frontline people, and the owner manager alike, challenging orthodoxy, business as usual, and mediocrity wherever they raise their ugly heads.

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