BTEC First Business Level 2 Assessment Guide: Unit 4 Principles of Customer Service

Nonfiction, Reference & Language, Study Aids, Graduate & Professional, Vocational, Business & Finance, Business Reference, Education
Cover of the book BTEC First Business Level 2 Assessment Guide: Unit 4 Principles of Customer Service by Carole Trotter, Hodder Education
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Author: Carole Trotter ISBN: 9781444186857
Publisher: Hodder Education Publication: April 26, 2013
Imprint: Hodder Education Language: English
Author: Carole Trotter
ISBN: 9781444186857
Publisher: Hodder Education
Publication: April 26, 2013
Imprint: Hodder Education
Language: English

Take the guesswork out of BTEC assessment with sample student work and assessor feedback for all pass, merit and distinction criteria.

By focusing on assessment this compact guide leads students through each pass, merit and distinction criterion by clearly showing them what they are required to do.

Helps your students' to tackle the new exam with confidence with mock examination questions together with answers and feedback
Provides a sample student answer for every single pass, merit and distinction criterion, together with detailed assessor's comments on how work can be improved, so that students know exactly what their work needs to show to hit their grade target
Includes realistic model assignments that provide an opportunity to generate all evidence, with each criterion and grade clearly indicated.
Supports students with detailed revision-style summaries of all the learning aims from the unit allowing them to quickly find the facts and ideas they will need for their assessment.
Enables you to customise your course to the units you deliver when used alongside other guides in the series

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Take the guesswork out of BTEC assessment with sample student work and assessor feedback for all pass, merit and distinction criteria.

By focusing on assessment this compact guide leads students through each pass, merit and distinction criterion by clearly showing them what they are required to do.

Helps your students' to tackle the new exam with confidence with mock examination questions together with answers and feedback
Provides a sample student answer for every single pass, merit and distinction criterion, together with detailed assessor's comments on how work can be improved, so that students know exactly what their work needs to show to hit their grade target
Includes realistic model assignments that provide an opportunity to generate all evidence, with each criterion and grade clearly indicated.
Supports students with detailed revision-style summaries of all the learning aims from the unit allowing them to quickly find the facts and ideas they will need for their assessment.
Enables you to customise your course to the units you deliver when used alongside other guides in the series

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