An inherent challenge for information professionals involves often difficult-to-quantify contributions of their initiatives to an organization's bottom line and the elusive ROI calculation. In this practical guide Ulla de Stricker explains why when and how a formal business case can be used as an effective tool for gaining support for information-based projects.
An inherent challenge for information professionals involves often difficult-to-quantify contributions of their initiatives to an organization's bottom line and the elusive ROI calculation. In this practical guide Ulla de Stricker explains why when and how a formal business case can be used as an effective tool for gaining support for information-based projects.