Business Process Management and the Balanced Scorecard

Using Processes as Strategic Drivers

Business & Finance, Management & Leadership, Decision Making & Problem Solving
Cover of the book Business Process Management and the Balanced Scorecard by Ralph F. Smith, Wiley
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Author: Ralph F. Smith ISBN: 9780470893128
Publisher: Wiley Publication: June 3, 2010
Imprint: Wiley Language: English
Author: Ralph F. Smith
ISBN: 9780470893128
Publisher: Wiley
Publication: June 3, 2010
Imprint: Wiley
Language: English

Business Process Management and the Balanced Scorecard shows managers how to optimally use the balanced scorecard to achieve and sustain strategic success even as the business environment changes. It exceptionally fills the gap between theory and application to facilitate the use of processes as a strategic weapon to deliver world-class performance.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Business Process Management and the Balanced Scorecard shows managers how to optimally use the balanced scorecard to achieve and sustain strategic success even as the business environment changes. It exceptionally fills the gap between theory and application to facilitate the use of processes as a strategic weapon to deliver world-class performance.

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