Collaboration, Learning and Innovation Across Outsourced Services Value Networks

Software Services Outsourcing in China

Business & Finance, Management & Leadership, Production & Operations Management, Industries & Professions, Information Management
Cover of the book Collaboration, Learning and Innovation Across Outsourced Services Value Networks by Pamela Abbott, Yingqin Zheng, Rong Du, Springer International Publishing
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Author: Pamela Abbott, Yingqin Zheng, Rong Du ISBN: 9783319144214
Publisher: Springer International Publishing Publication: January 20, 2015
Imprint: Springer Language: English
Author: Pamela Abbott, Yingqin Zheng, Rong Du
ISBN: 9783319144214
Publisher: Springer International Publishing
Publication: January 20, 2015
Imprint: Springer
Language: English

This book collects and reports on the results of a study conducted on the Chinese Software and Services Outsourcing (SSO) industry, focusing on one of its main players as a key case study. Two sets of research findings are presented: first, the knowledge management and communication processes inherent within a highly collaborative software development project between the case study company and one of its long-term UK clients are explored and distilled into specific practices; second, at the organizational level, the strategies used by the company to build and exploit capabilities and to dynamically configure resources to promote specific value positions along its outsourced services value networks are identified and discussed. The significance of these findings for similar China-based global high-tech firms and the value of this organizational form in moving closer to the goals of the 2020 enterprise vision are both discussed, along with the implications of the findings for EU/UK businesses operating in similar digital domains.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

This book collects and reports on the results of a study conducted on the Chinese Software and Services Outsourcing (SSO) industry, focusing on one of its main players as a key case study. Two sets of research findings are presented: first, the knowledge management and communication processes inherent within a highly collaborative software development project between the case study company and one of its long-term UK clients are explored and distilled into specific practices; second, at the organizational level, the strategies used by the company to build and exploit capabilities and to dynamically configure resources to promote specific value positions along its outsourced services value networks are identified and discussed. The significance of these findings for similar China-based global high-tech firms and the value of this organizational form in moving closer to the goals of the 2020 enterprise vision are both discussed, along with the implications of the findings for EU/UK businesses operating in similar digital domains.

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