Author: | Helen Stuart | ISBN: | 9781488816123 |
Publisher: | Emereo Publishing | Publication: | November 4, 2014 |
Imprint: | Emereo Publishing | Language: | English |
Author: | Helen Stuart |
ISBN: | 9781488816123 |
Publisher: | Emereo Publishing |
Publication: | November 4, 2014 |
Imprint: | Emereo Publishing |
Language: | English |
It contains 42 answers, much more than you can imagine; comprehensive answers and extensive details and references, with insights that have never before been offered in print. Get the information you need--fast! This all-embracing guide offers a thorough view of key knowledge and detailed insight. This Guide introduces what you want to know about Configuration Item.
A quick look inside of some of the subjects covered: Business Service Management - BSM Technology Tools, Configuration item - Role in configuration management, Configuration management - Configuration management database, Incident management - Incident management process, as defined by ITIL, Configuration management - Overview, Change management (ITSM) - Information Technology Infrastructure Library, Information Technology Infrastructure Library - Change management, ITIL - Service asset and configuration management, Incident management (ITSM) - Definition, Baseline (configuration management) - Baselining Configuration Items, Physical configuration audit, Configuration management - Software, Event Management (ITIL), Dual Vee Model - Vee Model, Definitive Media Library, ITIL - Change management, and much more…
It contains 42 answers, much more than you can imagine; comprehensive answers and extensive details and references, with insights that have never before been offered in print. Get the information you need--fast! This all-embracing guide offers a thorough view of key knowledge and detailed insight. This Guide introduces what you want to know about Configuration Item.
A quick look inside of some of the subjects covered: Business Service Management - BSM Technology Tools, Configuration item - Role in configuration management, Configuration management - Configuration management database, Incident management - Incident management process, as defined by ITIL, Configuration management - Overview, Change management (ITSM) - Information Technology Infrastructure Library, Information Technology Infrastructure Library - Change management, ITIL - Service asset and configuration management, Incident management (ITSM) - Definition, Baseline (configuration management) - Baselining Configuration Items, Physical configuration audit, Configuration management - Software, Event Management (ITIL), Dual Vee Model - Vee Model, Definitive Media Library, ITIL - Change management, and much more…