Consultancy in public services
Empowerment and transformation
Nonfiction, Social & Cultural Studies, Social Science, Social Work
| Author: | Tovey, Wade, Adams, Robert | ISBN: | 9781447308652 |
| Publisher: | Policy Press | Publication: | July 25, 2012 |
| Imprint: | Policy Press | Language: | English |
| Author: | Tovey, Wade, Adams, Robert |
| ISBN: | 9781447308652 |
| Publisher: | Policy Press |
| Publication: | July 25, 2012 |
| Imprint: | Policy Press |
| Language: | English |
Based on the authors' twenty-five year experience of consultancy in the public services, this book develops an empowering approach to thinking about and doing consultancy with public services. It challenges the traditional view that the consultants are brought in as experts and instead examines ways of using consultancy to empower staff, patients, service users and members of the public, so that they can take part in developing, changing, innovating and ultimately transforming these services. The book includes chapters explaining consultancy, on preparing bids, on negotiations and on the importance of assessment and review which are geared towards the needs of those working in public and third sectors, either as or with consultants. It includes a glossary, abbreviations, helpful contacts and websites which are valuable for quick reference and to aid further understanding.
Based on the authors' twenty-five year experience of consultancy in the public services, this book develops an empowering approach to thinking about and doing consultancy with public services. It challenges the traditional view that the consultants are brought in as experts and instead examines ways of using consultancy to empower staff, patients, service users and members of the public, so that they can take part in developing, changing, innovating and ultimately transforming these services. The book includes chapters explaining consultancy, on preparing bids, on negotiations and on the importance of assessment and review which are geared towards the needs of those working in public and third sectors, either as or with consultants. It includes a glossary, abbreviations, helpful contacts and websites which are valuable for quick reference and to aid further understanding.
