Cultural Diversity Management in Tourism

How to manage workforce diversity

Business & Finance, Human Resources & Personnel Management
Cover of the book Cultural Diversity Management in Tourism by Jasmin Nowak, GRIN Publishing
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Jasmin Nowak ISBN: 9783656026006
Publisher: GRIN Publishing Publication: October 11, 2011
Imprint: GRIN Publishing Language: English
Author: Jasmin Nowak
ISBN: 9783656026006
Publisher: GRIN Publishing
Publication: October 11, 2011
Imprint: GRIN Publishing
Language: English

Seminar paper from the year 2008 in the subject Business economics - Personnel and Organisation, grade: 1,8, University of Applied Sciences Bremen (Fakultät1 - Wirtschaftswissenschaften), course: Human Resources, language: English, abstract: As business has become exclusively internationalized and globalized over the past years, the issue of workforce diversity has also gained more popularity. The complex and dynamic business environment requires interaction among people from diverse backgrounds and cultures. Competitive corporations cannot allow themselves losing talented and skillful employees due to discriminatory preferences or practices. The customer base has become more diverse as well and as service industries, tourism and hospitality are exposed even to a greater extent to the challenges of the heterogeneous labor market of the 21st century. In tourism industry the contact with the customers is vital, so corporations need to recruit employees who are able to understand and relate to the customers' needs. The main purpose of managing diversity in business is to bring out the best of employees, in a non discriminatory, fair and just environment, for the benefit of the individuals as well as the prosperity of the whole company. The futurist Jamais Cascio gives the main reasons why workforce diversity has become so important. These are the shift from manufacturing to a service economy, the globalization as well as the innovative business strategies and the increasing demand on teamwork. In addition there are the mergers and alliances acting on a high international level and of course the changing labor market conditions.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Seminar paper from the year 2008 in the subject Business economics - Personnel and Organisation, grade: 1,8, University of Applied Sciences Bremen (Fakultät1 - Wirtschaftswissenschaften), course: Human Resources, language: English, abstract: As business has become exclusively internationalized and globalized over the past years, the issue of workforce diversity has also gained more popularity. The complex and dynamic business environment requires interaction among people from diverse backgrounds and cultures. Competitive corporations cannot allow themselves losing talented and skillful employees due to discriminatory preferences or practices. The customer base has become more diverse as well and as service industries, tourism and hospitality are exposed even to a greater extent to the challenges of the heterogeneous labor market of the 21st century. In tourism industry the contact with the customers is vital, so corporations need to recruit employees who are able to understand and relate to the customers' needs. The main purpose of managing diversity in business is to bring out the best of employees, in a non discriminatory, fair and just environment, for the benefit of the individuals as well as the prosperity of the whole company. The futurist Jamais Cascio gives the main reasons why workforce diversity has become so important. These are the shift from manufacturing to a service economy, the globalization as well as the innovative business strategies and the increasing demand on teamwork. In addition there are the mergers and alliances acting on a high international level and of course the changing labor market conditions.

More books from GRIN Publishing

Cover of the book The social system according to Talcott Parson by Jasmin Nowak
Cover of the book Costumes and clothing in the western by Jasmin Nowak
Cover of the book Particularities in the Marketing Mix for Service Operations by Jasmin Nowak
Cover of the book Can career plans generate motivated and high-skilled workforce? by Jasmin Nowak
Cover of the book Moralia Coniugalia - Étude sur l'impossible sacralité du mariage à l'époque de la raison by Jasmin Nowak
Cover of the book Jews and Christians in The Merchant of Venice by Jasmin Nowak
Cover of the book Structure and Chaos: Binary Pairs in Shakespeare's 'A Midsummer Night's Dream' by Jasmin Nowak
Cover of the book Towards a web coverage service for efficient multidimensional information retrieval by Jasmin Nowak
Cover of the book Integrated Sustainability and its Impact on Accounting and Finance by Jasmin Nowak
Cover of the book The U.S. Underground Economy by Jasmin Nowak
Cover of the book Cognitive Anthropology: Its Evolution and Contemporary Relevance by Jasmin Nowak
Cover of the book The Metamorphosis of Alex in Stanley Kubrick's 'Clockwork Orange' from a Viewpoint of Abnormal Psychology by Jasmin Nowak
Cover of the book On the importance of female bonding in Shakespeare's 'All's Well That Ends Well' by Jasmin Nowak
Cover of the book British and German Foreign Policy in Transformation - Unilateralism in Britain and Multilateralism in Germany - What has changed after the 1990s? - A comparative analysis by Jasmin Nowak
Cover of the book Janice Galloway's protagonists: Women in Foreign Parts discover that The Trick Is to Keep Breathing by Jasmin Nowak
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy