Customer Delight
Strategic Insights for Market Leaders
Business & Finance, Marketing & Sales, Customer Service
| Author: | Alain Guillemain | ISBN: | 9780985585914 |
| Publisher: | Philia Capital Management LLC | Publication: | July 5, 2012 |
| Imprint: | Infinite Press | Language: | English |
| Author: | Alain Guillemain |
| ISBN: | 9780985585914 |
| Publisher: | Philia Capital Management LLC |
| Publication: | July 5, 2012 |
| Imprint: | Infinite Press |
| Language: | English |
People have commented that Customer Delight sounds like a tasty treat, and indeed this book hits a sweet spot when it comes to business literature. Great care has been taken to ensure this book is engaging, informative and useful to those who run companies. Customer Delight yields gems of insight into the psychology of business success as well as practical advice on business strategy. It is a must-have for every market leader in an age of increasing competition and elevated customer expectations.
People have commented that Customer Delight sounds like a tasty treat, and indeed this book hits a sweet spot when it comes to business literature. Great care has been taken to ensure this book is engaging, informative and useful to those who run companies. Customer Delight yields gems of insight into the psychology of business success as well as practical advice on business strategy. It is a must-have for every market leader in an age of increasing competition and elevated customer expectations.
