Customer Service

Empowerment and Entrapment

Business & Finance, Career Planning & Job Hunting, Labor, Marketing & Sales, Customer Service
Cover of the book Customer Service by , Palgrave Macmillan
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Author: ISBN: 9781137129529
Publisher: Palgrave Macmillan Publication: March 29, 2001
Imprint: Palgrave Macmillan Language: English
Author:
ISBN: 9781137129529
Publisher: Palgrave Macmillan
Publication: March 29, 2001
Imprint: Palgrave Macmillan
Language: English
Customer service is at the centre of many recent changes in work and organisations and is often celebrated as being of benefit to all. This book explores the real nature of customer service from different critical perspectives drawing on a wide range of sectors internationally.

A provocative and insightful work aimed at students of organisations and management as well as thoughtful practitioners.
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Customer service is at the centre of many recent changes in work and organisations and is often celebrated as being of benefit to all. This book explores the real nature of customer service from different critical perspectives drawing on a wide range of sectors internationally.

A provocative and insightful work aimed at students of organisations and management as well as thoughtful practitioners.

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