Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst

Business & Finance, Human Resources & Personnel Management, Training, Skills, Nonfiction, Health & Well Being, Self Help
Cover of the book Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst by Dr. Rick Brinkman, Dr. Rick Kirschner, McGraw-Hill Education
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Dr. Rick Brinkman, Dr. Rick Kirschner ISBN: 9780071504393
Publisher: McGraw-Hill Education Publication: February 27, 2002
Imprint: McGraw-Hill Education Language: English
Author: Dr. Rick Brinkman, Dr. Rick Kirschner
ISBN: 9780071504393
Publisher: McGraw-Hill Education
Publication: February 27, 2002
Imprint: McGraw-Hill Education
Language: English

The international bestseller--­­more than 500,000 copies sold!

With their 1994 international bestseller, Dealing with People You Can't Stand, Drs. Rick Brinkman and Rick Kirschner armed a civility-starved world with no-nonsense strategies for dealing with difficult people with tact and skill. Since then, cell phones, the Internet, voice mail, and other technological wonders designed to bring people closer together have only made it that much harder to avoid "people you can't stand;" even worse, they've also created exciting new ways for annoying people to realize their talent for being pains in the butt.

Updated and revised for the digital age, this new edition of Brinkman and Kirschner's bestselling guide shows readers how to successfully combat the whiners, grenades, tanks, snipers, close-talkers, pedants, and other rude, crude, and inconsiderate people who can ruin your day at work, in stores, on the street, in restaurants, at the movies, in waiting rooms, by fax, phone, and E-mail, and in cyberspace.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

The international bestseller--­­more than 500,000 copies sold!

With their 1994 international bestseller, Dealing with People You Can't Stand, Drs. Rick Brinkman and Rick Kirschner armed a civility-starved world with no-nonsense strategies for dealing with difficult people with tact and skill. Since then, cell phones, the Internet, voice mail, and other technological wonders designed to bring people closer together have only made it that much harder to avoid "people you can't stand;" even worse, they've also created exciting new ways for annoying people to realize their talent for being pains in the butt.

Updated and revised for the digital age, this new edition of Brinkman and Kirschner's bestselling guide shows readers how to successfully combat the whiners, grenades, tanks, snipers, close-talkers, pedants, and other rude, crude, and inconsiderate people who can ruin your day at work, in stores, on the street, in restaurants, at the movies, in waiting rooms, by fax, phone, and E-mail, and in cyberspace.

More books from McGraw-Hill Education

Cover of the book Teaching With Technologies: The Essential Guide by Dr. Rick Brinkman, Dr. Rick Kirschner
Cover of the book 3D IC Integration and Packaging by Dr. Rick Brinkman, Dr. Rick Kirschner
Cover of the book Industrial Wastewater Management, Treatment, and Disposal, 3e MOP FD-3 by Dr. Rick Brinkman, Dr. Rick Kirschner
Cover of the book Managing the Supply Chain by Dr. Rick Brinkman, Dr. Rick Kirschner
Cover of the book Rath & Strong's WorkOut for Six Sigma Pocket Guide by Dr. Rick Brinkman, Dr. Rick Kirschner
Cover of the book Communication the Cleveland Clinic Way: How to Drive a Relationship-Centered Strategy for Exceptional Patient Experience by Dr. Rick Brinkman, Dr. Rick Kirschner
Cover of the book Hard Goals : The Secret to Getting from Where You Are to Where You Want to Be by Dr. Rick Brinkman, Dr. Rick Kirschner
Cover of the book McGraw-Hill's GMAT 2013 Edition by Dr. Rick Brinkman, Dr. Rick Kirschner
Cover of the book The Six Sigma Performance Handbook, Chapter 1 - Challenges in Implementing Six Sigma by Dr. Rick Brinkman, Dr. Rick Kirschner
Cover of the book Boatowner's Mechanical and Electrical Manual : How to Maintain, Repair, and Improve Your Boat's Essential Systems: How to Maintain, Repair, and Improve Your Boat's Essential Systems by Dr. Rick Brinkman, Dr. Rick Kirschner
Cover of the book The Fusion Marketing Bible: Fuse Traditional Media, Social Media, & Digital Media to Maximize Marketing (ENHANCED EBOOK) by Dr. Rick Brinkman, Dr. Rick Kirschner
Cover of the book Femtocells: Design & Application by Dr. Rick Brinkman, Dr. Rick Kirschner
Cover of the book Cultures and Organizations: Software of the Mind, Third Edition by Dr. Rick Brinkman, Dr. Rick Kirschner
Cover of the book Medical Charting Demystified by Dr. Rick Brinkman, Dr. Rick Kirschner
Cover of the book High-Probability Trading by Dr. Rick Brinkman, Dr. Rick Kirschner
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy