Denmark: Efficient e-Government for Smarter Public Service Delivery

Nonfiction, Social & Cultural Studies, Political Science, Government
Cover of the book Denmark: Efficient e-Government for Smarter Public Service Delivery by Collective, OECD
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Author: Collective ISBN: 9789264087118
Publisher: OECD Publication: November 22, 2010
Imprint: OECD Language: English
Author: Collective
ISBN: 9789264087118
Publisher: OECD
Publication: November 22, 2010
Imprint: OECD
Language: English

This review is the first to analyse e-government at the country level using a revised framework designed to capture the new challenges faced by countries today. It highlights the richness of initiatives and actions taken by Denmark in relation to a number of areas, including the impact of e-government on public sector modernisation and efficiency efforts, the impact of e-government organisational structure and arrangements on e-government development and administration, the need to address issues related to user take-up and the assessment of benefits realisation of e-government projects. As these are not unique to Denmark, but are commonly shared by a number of OECD countries, the study provides useful tools to support e-government policy making in all OECD countries.

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This review is the first to analyse e-government at the country level using a revised framework designed to capture the new challenges faced by countries today. It highlights the richness of initiatives and actions taken by Denmark in relation to a number of areas, including the impact of e-government on public sector modernisation and efficiency efforts, the impact of e-government organisational structure and arrangements on e-government development and administration, the need to address issues related to user take-up and the assessment of benefits realisation of e-government projects. As these are not unique to Denmark, but are commonly shared by a number of OECD countries, the study provides useful tools to support e-government policy making in all OECD countries.

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