In Designing a Successful KM Strategy, Stephanie Barnes and Nick Milton present a practical, step-by-step guide to crafting a KM strategy that supports your organization's unique needs and goals. Based on more than 20 years of experience, this insightful book equips KM pros to
Connect KM strategy to business strategy Identify the business drivers KM will support Identify your strategic knowledge areas Understand and engage key stakeholders Incorporate sound change management principles Design pilot projects that kick-start successful KM roll-outs
Whether you need to retool your current Knowledge Management strategy or build an effective KM program from the ground up, Designing a Successful KM Strategy is the comprehensive, no-nonsense guide you're looking for.