E-Government for Public Managers

Administering the Virtual Public Sphere

Nonfiction, Social & Cultural Studies, Political Science, Government, Public Affairs & Administration
Cover of the book E-Government for Public Managers by Robert A. Cropf, Rowman & Littlefield Publishers
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Author: Robert A. Cropf ISBN: 9781442261921
Publisher: Rowman & Littlefield Publishers Publication: August 8, 2016
Imprint: Rowman & Littlefield Publishers Language: English
Author: Robert A. Cropf
ISBN: 9781442261921
Publisher: Rowman & Littlefield Publishers
Publication: August 8, 2016
Imprint: Rowman & Littlefield Publishers
Language: English

This handy guide and supplemental text examines trends in information and communication technology (ICT) that impact the day-to-day operations of federal, state, and local government. It seeks to improve service delivery, human resource administration, political participation, education, and citizen input (e-democracy), while at the same time recognizes that with ICT’s great promise comes great peril in the form of erosion of personal privacy (e-surveillance). Through the use of numerous examples and exercises, Robert Cropf helps students and practitioners alike explore the ways technological change shapes public policy, develop useful tools and skills for working in or with e-government, and understand the role that social media plays in helping to spark political, economic, and social change.

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This handy guide and supplemental text examines trends in information and communication technology (ICT) that impact the day-to-day operations of federal, state, and local government. It seeks to improve service delivery, human resource administration, political participation, education, and citizen input (e-democracy), while at the same time recognizes that with ICT’s great promise comes great peril in the form of erosion of personal privacy (e-surveillance). Through the use of numerous examples and exercises, Robert Cropf helps students and practitioners alike explore the ways technological change shapes public policy, develop useful tools and skills for working in or with e-government, and understand the role that social media plays in helping to spark political, economic, and social change.

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