Emotional Intelligence

Activities for Developing You and Your Business

Business & Finance, Management & Leadership, Management
Cover of the book Emotional Intelligence by Ann Cartwright, Amanda Solloway, Taylor and Francis
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Author: Ann Cartwright, Amanda Solloway ISBN: 9781351940481
Publisher: Taylor and Francis Publication: May 15, 2017
Imprint: Routledge Language: English
Author: Ann Cartwright, Amanda Solloway
ISBN: 9781351940481
Publisher: Taylor and Francis
Publication: May 15, 2017
Imprint: Routledge
Language: English

Building rapport, communicating and establishing trust with people, as a line manager, as part of a department or a temporary project team, involves a fundamental set of human and business skills. And yet this set of skills is also the area where the majority of managers feel least equipped to cope. Emotional intelligence is, at its heart, all about self-awareness; an understanding of how people relate and respond to you. This collection of training activities provides managers and employees with a series of proven exercises for raising personal and social awareness, skills for managing self and relationships with others. Each activity includes detailed instructions for the user or facilitator as well as copies of any handout materials. The collection is available as a looseleaf manual or on CD ROM.

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Building rapport, communicating and establishing trust with people, as a line manager, as part of a department or a temporary project team, involves a fundamental set of human and business skills. And yet this set of skills is also the area where the majority of managers feel least equipped to cope. Emotional intelligence is, at its heart, all about self-awareness; an understanding of how people relate and respond to you. This collection of training activities provides managers and employees with a series of proven exercises for raising personal and social awareness, skills for managing self and relationships with others. Each activity includes detailed instructions for the user or facilitator as well as copies of any handout materials. The collection is available as a looseleaf manual or on CD ROM.

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