Every Relationship Matters

Using the Power of Relationships to Transform Your Business, Your Firm, and Yourself

Nonfiction, Reference & Language, Law, Law Office Management, Business & Finance, Marketing & Sales, Customer Service
Cover of the book Every Relationship Matters by Peter Rouse, American Bar Association
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Author: Peter Rouse ISBN: 9781627224611
Publisher: American Bar Association Publication: May 1, 2017
Imprint: American Bar Association Language: English
Author: Peter Rouse
ISBN: 9781627224611
Publisher: American Bar Association
Publication: May 1, 2017
Imprint: American Bar Association
Language: English

Learn how to harness the power of relationships—with yourself, clients, and colleagues—to help you define and achieve professional and personal success. In this updated second edition, author Peter Rouse provides a framework to guide you in instituting reflection and change in your life in order to build and maintain relationships. Although the author uses lawyers and law firms as examples, anyone interested in utilizing relationships with clients and colleagues to improve their business or themselves will benefit from this book. Topics include:

Identify your firm's true values and discover what qualities are needed to develop them further

Learn to value and appreciate clients as a means for positive change

Discover how to handle responsibility and blame in a client-focused perspective

Change your self-perception and improve your perception of the world

Learn how your workspace can effect client-perception

Recognize and embrace change as an opportunity for growth within the firm

Understand important skills of self-management and learn to listen to physical signals

Learn simple behavioral techniques to build trust and lasting relationships

Promote the conditions within your firm that will allow relationship building to flourish

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Learn how to harness the power of relationships—with yourself, clients, and colleagues—to help you define and achieve professional and personal success. In this updated second edition, author Peter Rouse provides a framework to guide you in instituting reflection and change in your life in order to build and maintain relationships. Although the author uses lawyers and law firms as examples, anyone interested in utilizing relationships with clients and colleagues to improve their business or themselves will benefit from this book. Topics include:

Identify your firm's true values and discover what qualities are needed to develop them further

Learn to value and appreciate clients as a means for positive change

Discover how to handle responsibility and blame in a client-focused perspective

Change your self-perception and improve your perception of the world

Learn how your workspace can effect client-perception

Recognize and embrace change as an opportunity for growth within the firm

Understand important skills of self-management and learn to listen to physical signals

Learn simple behavioral techniques to build trust and lasting relationships

Promote the conditions within your firm that will allow relationship building to flourish

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