From Total Quality Control to Lean Six Sigma

Evolution of the Most Important Management Systems for the Excellence

Business & Finance, Management & Leadership, Production & Operations Management, Management
Cover of the book From Total Quality Control to Lean Six Sigma by Andrea Chiarini, Springer Milan
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Author: Andrea Chiarini ISBN: 9788847026582
Publisher: Springer Milan Publication: May 10, 2012
Imprint: Springer Language: English
Author: Andrea Chiarini
ISBN: 9788847026582
Publisher: Springer Milan
Publication: May 10, 2012
Imprint: Springer
Language: English

The main purpose of this paper is to compare and discuss the evolution of six important management systems: Japanese Total Quality Control (JTQC), Total Quality Management (TQM), Deming’s System of Profound Knowledge, Business Process Reengineering (BPR), Lean Thinking and Six Sigma. Indeed the contribution of this work lies in the concurrent analysis and classification, by the means of a literature review, of the results and critical implementation factors of the six systems. Deming’s Plan-Do-Check-Act (PDCA) has been used to classify the findings from the literature review.

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The main purpose of this paper is to compare and discuss the evolution of six important management systems: Japanese Total Quality Control (JTQC), Total Quality Management (TQM), Deming’s System of Profound Knowledge, Business Process Reengineering (BPR), Lean Thinking and Six Sigma. Indeed the contribution of this work lies in the concurrent analysis and classification, by the means of a literature review, of the results and critical implementation factors of the six systems. Deming’s Plan-Do-Check-Act (PDCA) has been used to classify the findings from the literature review.

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