High Performance Healthcare: Using the Power of Relationships to Achieve Quality, Efficiency and Resilience

Business & Finance, Management & Leadership, Production & Operations Management, Human Resources & Personnel Management, Training
Cover of the book High Performance Healthcare: Using the Power of Relationships to Achieve Quality, Efficiency and Resilience by Jody Hoffer Gittell, McGraw-Hill Education
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Jody Hoffer Gittell ISBN: 9780071621816
Publisher: McGraw-Hill Education Publication: April 17, 2009
Imprint: McGraw-Hill Education Language: English
Author: Jody Hoffer Gittell
ISBN: 9780071621816
Publisher: McGraw-Hill Education
Publication: April 17, 2009
Imprint: McGraw-Hill Education
Language: English

In her groundbreaking book The Southwest Airlines Way, Jody Hoffer Gittell revealed the management secrets of the company Fortune magazine called “the most successful airline in history.” Now, the bestselling business author explains how to apply those same principles in one of our nation’s largest, most important, and increasingly complex industries.

High Performance Healthcare explains the critical concept of “relational coordination”—coordinating work through shared goals, shared knowledge, and mutual respect. Because of the way healthcare is organized, weak links exist throughout the chain of communication. Gittell clearly demonstrates that relational coordination strengthens those weak links, enabling providers to deliver high quality, efficient care to their patients. Using Gittell’s innovative management methods, you will improve quality, maximize efficiency, and compete more effectively.

High Performance Healthcare walks you step by step through the process of:

  • Identifying weak areas of relational coordination within your organization
  • Transforming work practices that are creating barriers to relational coordination
  • Building a high performance work system to foster consistent relational coordination across all disciplines

The book includes case studies illustrating how some healthcare organizations are already transforming themselves using Gittell’s proven tools. It concludes by identifying industry-level obstacles to high performance healthcare and showing how individual organizations and their leaders can support sweeping change at the highest levels.

Policy changes and increased access to care will not alone answer the healthcare industry’s problems. Timely, accurate, problem-solving communication that crosses all organizational boundaries is a powerful response to business as usual. High Performance Healthcare explains exactly how to achieve this crucial dynamic, providing a long-awaited cure to an industry in crisis.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

In her groundbreaking book The Southwest Airlines Way, Jody Hoffer Gittell revealed the management secrets of the company Fortune magazine called “the most successful airline in history.” Now, the bestselling business author explains how to apply those same principles in one of our nation’s largest, most important, and increasingly complex industries.

High Performance Healthcare explains the critical concept of “relational coordination”—coordinating work through shared goals, shared knowledge, and mutual respect. Because of the way healthcare is organized, weak links exist throughout the chain of communication. Gittell clearly demonstrates that relational coordination strengthens those weak links, enabling providers to deliver high quality, efficient care to their patients. Using Gittell’s innovative management methods, you will improve quality, maximize efficiency, and compete more effectively.

High Performance Healthcare walks you step by step through the process of:

The book includes case studies illustrating how some healthcare organizations are already transforming themselves using Gittell’s proven tools. It concludes by identifying industry-level obstacles to high performance healthcare and showing how individual organizations and their leaders can support sweeping change at the highest levels.

Policy changes and increased access to care will not alone answer the healthcare industry’s problems. Timely, accurate, problem-solving communication that crosses all organizational boundaries is a powerful response to business as usual. High Performance Healthcare explains exactly how to achieve this crucial dynamic, providing a long-awaited cure to an industry in crisis.

More books from McGraw-Hill Education

Cover of the book The Purpose Linked Organization: How Passionate Leaders Inspire Winning Teams and Great Results by Jody Hoffer Gittell
Cover of the book Dr. Earl Mindell's Amazing Apple Cider Vinegar by Jody Hoffer Gittell
Cover of the book The Art of Engagement: Bridging the Gap Between People and Possibilities by Jody Hoffer Gittell
Cover of the book Pulmonary Pathophysiology: A Clinical Approach, Third Edition by Jody Hoffer Gittell
Cover of the book Drucker on Marketing: Lessons from the World's Most Influential Business Thinker by Jody Hoffer Gittell
Cover of the book Design for Six Sigma Statistics, Chapter 11 - Predicting the Variation Caused by Tolerances by Jody Hoffer Gittell
Cover of the book Geotechnical Engineers Portable Handbook, Second Edition by Jody Hoffer Gittell
Cover of the book Operational Empowerment: Collaborate, Innovate, and Engage to Beat the Competition by Jody Hoffer Gittell
Cover of the book Printed Circuits Handbook, Seventh Edition by Jody Hoffer Gittell
Cover of the book McGraw-Hill's Concise Guide to Writing Research Papers by Jody Hoffer Gittell
Cover of the book Prevention and Control of Sewer System Overflows, 3e - MOP FD-17 by Jody Hoffer Gittell
Cover of the book The Transformative CEO: IMPACT LESSONS FROM INDUSTRY GAME CHANGERS by Jody Hoffer Gittell
Cover of the book iPad for Seniors QuickSteps by Jody Hoffer Gittell
Cover of the book Handbook of Rigging by Jody Hoffer Gittell
Cover of the book Understanding LEAPS: Using the Most Effective Options Strategies for Maximum Advantage by Jody Hoffer Gittell
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy