How to Interact with All Types of Customers
Business & Finance, Business Reference, Business Etiquette, Human Resources & Personnel Management, Organizational Behavior, Business Communication
| Author: | The Customer Service Training Institute | ISBN: | 1230000289376 |
| Publisher: | The Customer Service Training Institute | Publication: | January 3, 2015 |
| Imprint: | Language: | English |
| Author: | The Customer Service Training Institute |
| ISBN: | 1230000289376 |
| Publisher: | The Customer Service Training Institute |
| Publication: | January 3, 2015 |
| Imprint: | |
| Language: | English |
Like like no two snowflakes are alike, no two customers are alike either. Granted we all share some similarities but we are also much different from each other in other ways as well. Because of this, we cannot have the same approach or response to every customer. When we try to use a "cookie cutter" approach we run the risk of making some people happy while making other angry.
"How to Interact with All Types of Customers" gives you important information, tips and techniques that will allow you to interact with anyone more effecitviely and easily. You will become far more productive with much less stress and produce better results all with little effort.
The information in this book requires no prior experience or special knowledge. Anyone can use this information to become more effective in a relatively short period of time. You owe it to yourself, your business and your customers to learn how to develop these important interpersonal skills.
The Customer Service Training Institute has developed their own style of learning called the "Self-Paced" method which enables everyone to learn at their own speed and on their own schedule. Their manuals are not only easy to read but provide extremely fast results with less time and effort.
Like like no two snowflakes are alike, no two customers are alike either. Granted we all share some similarities but we are also much different from each other in other ways as well. Because of this, we cannot have the same approach or response to every customer. When we try to use a "cookie cutter" approach we run the risk of making some people happy while making other angry.
"How to Interact with All Types of Customers" gives you important information, tips and techniques that will allow you to interact with anyone more effecitviely and easily. You will become far more productive with much less stress and produce better results all with little effort.
The information in this book requires no prior experience or special knowledge. Anyone can use this information to become more effective in a relatively short period of time. You owe it to yourself, your business and your customers to learn how to develop these important interpersonal skills.
The Customer Service Training Institute has developed their own style of learning called the "Self-Paced" method which enables everyone to learn at their own speed and on their own schedule. Their manuals are not only easy to read but provide extremely fast results with less time and effort.
