Interaction Design for Complex Problem Solving

Developing Useful and Usable Software

Nonfiction, Computers, General Computing
Cover of the book Interaction Design for Complex Problem Solving by Barbara Mirel, Elsevier Science
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Barbara Mirel ISBN: 9780080508955
Publisher: Elsevier Science Publication: November 19, 2003
Imprint: Morgan Kaufmann Language: English
Author: Barbara Mirel
ISBN: 9780080508955
Publisher: Elsevier Science
Publication: November 19, 2003
Imprint: Morgan Kaufmann
Language: English

Software for complex problem solving can dazzle people with advanced features and alluring visuals, but when actually put to use it often disappoints and even frustrates users. This software rarely follows the user's own work methods, nor does it give people the degree of control and choice that they truly need.

This book presents a groundbreaking approach to interaction design for complex problem solving applications. The author uses her vast field experience to present a new way of looking at the whole process, and treats complex problem solving software and web applications as a distinct class with its own set of usefulness demands and design criteria. This approach highlights integrated interactions rather than discrete actions, clearly defines what makes problem solving complex, and explores strategies for analyzing, modeling, and designing for exploratory inquiries.

·In depth case studies ranging from IT troubleshooting to marketing analysis to risk assessments in healthcare show exactly where and what goes wrong in real world activities and how to improve them.

·Presents a system and framework for analyzing complex work and takes the mystery out of eliciting patterns of work and their meanings.

·Offers new perspectives for support and new design strategies for building the right models into programs so that they effectively address users' dynamic work.

·Allows designers to turn findings into useful designs for problems that require users to create new knowledge but with no one right answer and with many methods of reaching solutions.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Software for complex problem solving can dazzle people with advanced features and alluring visuals, but when actually put to use it often disappoints and even frustrates users. This software rarely follows the user's own work methods, nor does it give people the degree of control and choice that they truly need.

This book presents a groundbreaking approach to interaction design for complex problem solving applications. The author uses her vast field experience to present a new way of looking at the whole process, and treats complex problem solving software and web applications as a distinct class with its own set of usefulness demands and design criteria. This approach highlights integrated interactions rather than discrete actions, clearly defines what makes problem solving complex, and explores strategies for analyzing, modeling, and designing for exploratory inquiries.

·In depth case studies ranging from IT troubleshooting to marketing analysis to risk assessments in healthcare show exactly where and what goes wrong in real world activities and how to improve them.

·Presents a system and framework for analyzing complex work and takes the mystery out of eliciting patterns of work and their meanings.

·Offers new perspectives for support and new design strategies for building the right models into programs so that they effectively address users' dynamic work.

·Allows designers to turn findings into useful designs for problems that require users to create new knowledge but with no one right answer and with many methods of reaching solutions.

More books from Elsevier Science

Cover of the book Neurotrophic Factors by Barbara Mirel
Cover of the book Drug Targeting and Stimuli Sensitive Drug Delivery Systems by Barbara Mirel
Cover of the book Biochemical Basis of Medicine by Barbara Mirel
Cover of the book The ROV Manual by Barbara Mirel
Cover of the book Population Loss: The Role of Transportation and Other Issues by Barbara Mirel
Cover of the book From Plant Genomics to Plant Biotechnology by Barbara Mirel
Cover of the book Surface Production Operations, Volume 2: by Barbara Mirel
Cover of the book Abstract Domains in Constraint Programming by Barbara Mirel
Cover of the book Introduction to Linear Control Systems by Barbara Mirel
Cover of the book Solid State Physics by Barbara Mirel
Cover of the book Newnes Engineering and Physical Science Pocket Book by Barbara Mirel
Cover of the book Maintenance Planning and Scheduling by Barbara Mirel
Cover of the book Global Change in Multispecies Systems: Part III by Barbara Mirel
Cover of the book Adhesives in Marine Engineering by Barbara Mirel
Cover of the book Advances in Heterocyclic Chemistry by Barbara Mirel
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy