Interpersonal skills

Interpersonal skills Tutorial

Nonfiction, Reference & Language, Reference, Etiquette, Education & Teaching, Language Arts, Communication

• Author: Thanh X.Tran
• ISBN: 1230003020562
• Publisher: Thanh X.Tran
• Publication: January 6, 2019
• Language: English

Interpersonal skills are sometimes referred to as people skills or social skills, and with good reason − these are skills that we use while communicating with others. Interpersonal skills include speaking, explaining, persuasion, and active listening. In the business world, it refers to a person's ability to communicate and interact effectively within the organization with colleagues and seniors.

This tutorial is designed primarily for the students and professionals who seek assistance in initiating conversation and building positive impression in social circles and also at work.

Before proceeding with this tutorial, you are expected to have a calm mindset and be open to exploring the suggestions mentioned here.

1. Introduction to Interpersonal Skills
2. Verbal Communication
3. Active Listening
4. Art of Asking
5. Body Language
6. Small Talk and Its Benefits
7. Proceeding With a Conversation
8. Tips While Talking
9. Using Names In Conversation
10. Making Up For Forgetting Names
11. Influencing People's Thoughts
12. Nurturing Common Grounds
13. Maintaining Reliability and Trust
14. The You Win I Technique
15. Emotional Handling
16. Pitfalls of Emotions
17. Interpersonal Skills Worksheet-I
18. Interpersonal Skills Worksheet-II
19. Putting Your Opinion Forward
20. How to Negotiate
21. Making an Impact
22. Getting Result the right Way
23. Conclusion