IT Maintenance
Applied Project Management
Business & Finance, Industries & Professions, Industries, Management & Leadership, Management
| Author: | Michael F. Malinoski PMP | ISBN: | 9781523096022 |
| Publisher: | Berrett-Koehler Publishers | Publication: | August 1, 2007 |
| Imprint: | Berrett-Koehler Publishers | Language: | English |
| Author: | Michael F. Malinoski PMP |
| ISBN: | 9781523096022 |
| Publisher: | Berrett-Koehler Publishers |
| Publication: | August 1, 2007 |
| Imprint: | Berrett-Koehler Publishers |
| Language: | English |
IT Maintenance: Applied Project Management modifies project management best practices to improve how IT system maintenance is managed. By taking a fresh look at increasing value and quality of system maintenance in a straightforward and practical way, this book helps readers understand how to apply modified project management best practices. From IT maintenance managers, project managers, and team members to CIOs, readers will:
• Discover cost savings associated with reducing staff Improve reporting status and metrics
•Build greater customer satisfaction Learn how to perform work consistently
• Decrease staff stress level by stabilizing expectations
•Streamline team operations
•Decrease the manager's ongoing workload
PLUS! This practical reference is organized by process groups similar to the PMBOK® — providing you with applied step-by-step guidance.
IT Maintenance: Applied Project Management modifies project management best practices to improve how IT system maintenance is managed. By taking a fresh look at increasing value and quality of system maintenance in a straightforward and practical way, this book helps readers understand how to apply modified project management best practices. From IT maintenance managers, project managers, and team members to CIOs, readers will:
• Discover cost savings associated with reducing staff Improve reporting status and metrics
•Build greater customer satisfaction Learn how to perform work consistently
• Decrease staff stress level by stabilizing expectations
•Streamline team operations
•Decrease the manager's ongoing workload
PLUS! This practical reference is organized by process groups similar to the PMBOK® — providing you with applied step-by-step guidance.
