IT Operations 96 Success Secrets - 96 Most Asked Questions On IT Operations - What You Need To Know

Business & Finance

• Author: Alan Savage
• ISBN: 9781488522642
• Publisher: Emereo Publishing
• Publication: July 24, 2013
• Imprint: Emereo Publishing
• Language: English

There has never been a IT Operations Guide like this. IT Operations 96 Success Secrets is not about the ins and outs of IT Operations. Instead, it answers the top 96 questions that we are asked and those we come across in our forums, consultancy and education programs.

It tells you exactly how to deal with those questions, with tips that have never before been offered in print. Get the information you need--fast! This comprehensive guide offers a thorough view of key knowledge and detailed insight. This Guide introduces everything you want to know to be successful with IT Operations.

A quick look inside of the subjects covered: Goal and objectives, ITIL Tools, IT Operations Management: The Key To A Successful Business, Benefits like: , External Influences to ITSM, Configuration Management ITIL, IT Operations Management , Examining ITIL 2011, through its Wikipedia entry, General Tips In Taking An ITIL Exam, Is IaaS the best place for businesses seeking to get started in cloud computing? , Technical Management Goal and objectives, IT Governance Cycle, COBIT ITIL, Structure of ITSM, The Impact of Using an ITIL Process Mapping Demo, Service Continuity and Availability Management , What are the steps of the implementation governance phase? - TOGAF 9 Certification Exam, IT Service Management , Application Management , Good Governance The Heart of Enterprise Architecture, Service Operation Review Questions, What is the relationship between ITIL and Capacity and Management?, The ITIL Certification Course, Is IaaS the best place for businesses seeking to get started in cloud computing? , Key Performance Indicators (KPIs) for IT Operations Management, ITIL , Six Sigma - Principles of Root Cause Analysis, Review Questions, Is IaaS the new face of IT? , Service Operation Scenario, Incident and Service Request Management , IT Operations Management, Application / Techniques , The Scope of ITIL Best Practices, Common Terminology , Cloud Computing, IT consolidation and ITIL, One of the most important (yet overlooked) facets of ITIL is its glossary, VMware vSphere , The Role of IT Operations Management, Examining KPI (key performance indicators) in service level management, The Skills That Should be Taught During IT Management Training, What steps are included by the process for stakeholder management? - TOGAF 9 Certification Exam, DevOps and Cloud Computing The perfect match or the odd couple? , Cloud-Driven Business and IT Services, Frameworks like ITIL add rigidity to the Cloud, ITIL COBIT, IT management service, Standard , Army Enterprise Architecture: Integrating Information Systems for Complex Organizations, and much more...