ITIL Foundation: ITIL 4 Edition

Business & Finance, Management & Leadership, Management, Nonfiction, Reference & Language, Education & Teaching
Cover of the book ITIL Foundation: ITIL 4 Edition by AXELOS Limited, The Stationery Office Ltd
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: AXELOS Limited ISBN: 9780113316083
Publisher: The Stationery Office Ltd Publication: February 18, 2019
Imprint: AXELOS Language: English
Author: AXELOS Limited
ISBN: 9780113316083
Publisher: The Stationery Office Ltd
Publication: February 18, 2019
Imprint: AXELOS
Language: English

ITIL 4 provides the guidance organizations need to address new service management challenges and utilize the potential of modern technology. It is designed to ensure a flexible, coordinated and integrated system for the effective governance and management of IT-enabled services.

"ITIL Foundation" is the first ITIL 4 publication and the latest evolution of the most widely-adopted guidance for ITSM. Its audience ranges from IT and business students taking their first steps in service management to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice.

The guidance provided in this publication can be adopted and adapted for all types of organizations and services. To show how the concepts of ITIL can be practically applied to an organization's activities, ITIL Foundation follows the exploits of a fictional company on its ITIL journey.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

ITIL 4 provides the guidance organizations need to address new service management challenges and utilize the potential of modern technology. It is designed to ensure a flexible, coordinated and integrated system for the effective governance and management of IT-enabled services.

"ITIL Foundation" is the first ITIL 4 publication and the latest evolution of the most widely-adopted guidance for ITSM. Its audience ranges from IT and business students taking their first steps in service management to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice.

The guidance provided in this publication can be adopted and adapted for all types of organizations and services. To show how the concepts of ITIL can be practically applied to an organization's activities, ITIL Foundation follows the exploits of a fictional company on its ITIL journey.

More books from The Stationery Office Ltd

Cover of the book The Official Highway Code by AXELOS Limited
Cover of the book Performance-driven IT: How Metrics can transform IT services and operations by AXELOS Limited
Cover of the book ITIL Service Design by AXELOS Limited
Cover of the book Know Your Traffic Signs by AXELOS Limited
Cover of the book ITIL Service Strategy by AXELOS Limited
Cover of the book Managing Successful Projects with PRINCE2 2009 Edition by AXELOS Limited
Cover of the book Managing Successful Projects with PRINCE2 2017 Edition by AXELOS Limited
Cover of the book HSG268 The Health and Safety Toolbox: How To Control Risks At Work, HSG268 by AXELOS Limited
Cover of the book The Official DVSA Guide to Driving Buses and Coaches (9th edition) by AXELOS Limited
Cover of the book The Official DVSA Guide to Riding - the essential skills (3rd edition) by AXELOS Limited
Cover of the book Motorway Driving (2nd edition): DVSA Safe Driving for Life Series by AXELOS Limited
Cover of the book Heat processing of packaged foods: guidelines for establishing the thermal process by AXELOS Limited
Cover of the book Guidelines for the hygienic design, construction and layout of food processing factories by AXELOS Limited
Cover of the book Problem Management: A practical guide by AXELOS Limited
Cover of the book Service Management Online: Creating a Successful Service Request Catalogue by AXELOS Limited
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy