Just Culture

Restoring Trust and Accountability in Your Organization, Third Edition

Nonfiction, Science & Nature, Technology, Industrial Health & Safety, Engineering, Industrial
Cover of the book Just Culture by Sidney Dekker, CRC Press
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Sidney Dekker ISBN: 9781317109891
Publisher: CRC Press Publication: September 7, 2018
Imprint: CRC Press Language: English
Author: Sidney Dekker
ISBN: 9781317109891
Publisher: CRC Press
Publication: September 7, 2018
Imprint: CRC Press
Language: English

A just culture is a culture of trust, learning and accountability. It is particularly important when an incident has occurred; when something has gone wrong. How do you respond to the people involved? What do you do to minimize the negative impact, and maximize learning? This third edition of Sidney Dekker’s extremely successful Just Culture offers new material on restorative justice and ideas about why your people may be breaking rules. Supported by extensive case material, you will learn about safety reporting and honest disclosure, about retributive just culture and about the criminalization of human error. Some suspect a just culture means letting people off the hook. Yet they believe they need to remain able to hold people accountable for undesirable performance. In this new edition, Dekker asks you to look at 'accountability' in different ways. One is by asking which rule was broken, who did it, whether that behavior crossed some line, and what the appropriate consequences should be. In this retributive sense, an 'account' is something you get people to pay, or settle. But who will draw that line? And is the process fair? Another way to approach accountability after an incident is to ask who was hurt. To ask what their needs are. And to explore whose obligation it is to meet those needs. People involved in causing the incident may well want to participate in meeting those needs. In this restorative sense, an 'account' is something you get people to tell, and others to listen to. Learn to look at accountability in different ways and your impact on restoring trust, learning and a sense of humanity in your organization could be enormous.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

A just culture is a culture of trust, learning and accountability. It is particularly important when an incident has occurred; when something has gone wrong. How do you respond to the people involved? What do you do to minimize the negative impact, and maximize learning? This third edition of Sidney Dekker’s extremely successful Just Culture offers new material on restorative justice and ideas about why your people may be breaking rules. Supported by extensive case material, you will learn about safety reporting and honest disclosure, about retributive just culture and about the criminalization of human error. Some suspect a just culture means letting people off the hook. Yet they believe they need to remain able to hold people accountable for undesirable performance. In this new edition, Dekker asks you to look at 'accountability' in different ways. One is by asking which rule was broken, who did it, whether that behavior crossed some line, and what the appropriate consequences should be. In this retributive sense, an 'account' is something you get people to pay, or settle. But who will draw that line? And is the process fair? Another way to approach accountability after an incident is to ask who was hurt. To ask what their needs are. And to explore whose obligation it is to meet those needs. People involved in causing the incident may well want to participate in meeting those needs. In this restorative sense, an 'account' is something you get people to tell, and others to listen to. Learn to look at accountability in different ways and your impact on restoring trust, learning and a sense of humanity in your organization could be enormous.

More books from CRC Press

Cover of the book Biosensor Technology by Sidney Dekker
Cover of the book Multiresidue Methods for the Analysis of Pesticide Residues in Food by Sidney Dekker
Cover of the book Adsorption on Mesoporous Metal-Organic Frameworks in Solution for Clean Energy, Environment and Healthcare by Sidney Dekker
Cover of the book Organic Sulfur Chemistry by Sidney Dekker
Cover of the book Processing of High-Temperature Superconductors at High Strain by Sidney Dekker
Cover of the book Handbook of Terpenoids by Sidney Dekker
Cover of the book Reliability Models of Complex Systems for Robots and Automation by Sidney Dekker
Cover of the book The Telecommunications Illustrated Dictionary by Sidney Dekker
Cover of the book Differential Geometry and Statistics by Sidney Dekker
Cover of the book Validation of Dynamic Analyses of Dams and Their Equipment by Sidney Dekker
Cover of the book Super-radiance by Sidney Dekker
Cover of the book Business and Health Planning in General Practice by Sidney Dekker
Cover of the book Basic Principles Of Plasma Physics by Sidney Dekker
Cover of the book Special Relativity by Sidney Dekker
Cover of the book Genetic Algorithms for Pattern Recognition by Sidney Dekker
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy