Making Conflict Work

Harnessing the Power of Disagreement

Business & Finance, Management & Leadership, Negotiating, Leadership, Management
Cover of the book Making Conflict Work by Peter T. Coleman, Robert Ferguson, Houghton Mifflin Harcourt
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Author: Peter T. Coleman, Robert Ferguson ISBN: 9780544149144
Publisher: Houghton Mifflin Harcourt Publication: September 2, 2014
Imprint: Mariner Books Language: English
Author: Peter T. Coleman, Robert Ferguson
ISBN: 9780544149144
Publisher: Houghton Mifflin Harcourt
Publication: September 2, 2014
Imprint: Mariner Books
Language: English

“An excellent workbook-like guide” to the nuts and bolts of professional conflict and the strategies you need to make conflict work for you (Booklist, starred review).
 
Every workplace is a minefield of conflict, and all office tension is shaped by power. Making Conflict Work teaches you to identify the nature of a conflict, determine your power position relative to anyone opposing you, and use the best strategy for achieving your goals. These strategies are equally effective for executives, managers and their direct reports, consultants, and attorneys—anyone who has ever had a disagreement with someone in their organization. Packed with helpful self-assessment exercises and action plans, this book gives you the tools you need to achieve greater satisfaction and success.
 
“A genuine winner.” —Robert B. Cialdini, author of Influence
 
“This book is a necessity . . . Read it.” —Leymah Gbowee, 2011 Nobel Peace Prize laureate and Liberian peace activist
 
“Innovative and practical.” —Lawrence Susskind, Program on Negotiation cofounder
 
“Navigating conflict effectively is an essential component of leadership. Making Conflict Work illustrates when to compromise and when to continue driving forward.” —Hon. David N. Dinkins, 106th mayor of the City of New York
 
“An excellent workbook-like guide.” —Booklist, starred review

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

“An excellent workbook-like guide” to the nuts and bolts of professional conflict and the strategies you need to make conflict work for you (Booklist, starred review).
 
Every workplace is a minefield of conflict, and all office tension is shaped by power. Making Conflict Work teaches you to identify the nature of a conflict, determine your power position relative to anyone opposing you, and use the best strategy for achieving your goals. These strategies are equally effective for executives, managers and their direct reports, consultants, and attorneys—anyone who has ever had a disagreement with someone in their organization. Packed with helpful self-assessment exercises and action plans, this book gives you the tools you need to achieve greater satisfaction and success.
 
“A genuine winner.” —Robert B. Cialdini, author of Influence
 
“This book is a necessity . . . Read it.” —Leymah Gbowee, 2011 Nobel Peace Prize laureate and Liberian peace activist
 
“Innovative and practical.” —Lawrence Susskind, Program on Negotiation cofounder
 
“Navigating conflict effectively is an essential component of leadership. Making Conflict Work illustrates when to compromise and when to continue driving forward.” —Hon. David N. Dinkins, 106th mayor of the City of New York
 
“An excellent workbook-like guide.” —Booklist, starred review

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