Managing Customer Service

Business & Finance, Management & Leadership, Management, Human Resources & Personnel Management
Cover of the book Managing Customer Service by Institute of Leadership & Management, Taylor and Francis
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Author: Institute of Leadership & Management ISBN: 9781136385124
Publisher: Taylor and Francis Publication: June 17, 2013
Imprint: Routledge Language: English
Author: Institute of Leadership & Management
ISBN: 9781136385124
Publisher: Taylor and Francis
Publication: June 17, 2013
Imprint: Routledge
Language: English
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).

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Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).

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