Managing The Professional Service Firm

Business & Finance, Management & Leadership, Leadership, Management
Cover of the book Managing The Professional Service Firm by David H. Maister, Free Press
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: David H. Maister ISBN: 9781416586364
Publisher: Free Press Publication: November 1, 2007
Imprint: Free Press Language: English
Author: David H. Maister
ISBN: 9781416586364
Publisher: Free Press
Publication: November 1, 2007
Imprint: Free Press
Language: English

International expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms.

Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalized, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals.

Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex, Maister simplifies them by recognizing that “every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people, and financial success for its owners.”

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

International expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms.

Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalized, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals.

Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex, Maister simplifies them by recognizing that “every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people, and financial success for its owners.”

More books from Free Press

Cover of the book Dixie Lullaby by David H. Maister
Cover of the book Lost Paradise by David H. Maister
Cover of the book What Every Person Should Know About War by David H. Maister
Cover of the book To Conquer the Air by David H. Maister
Cover of the book Stand Up For Your Life by David H. Maister
Cover of the book Hardball by David H. Maister
Cover of the book Blockbuster by David H. Maister
Cover of the book Forgotten Heroes by David H. Maister
Cover of the book BLAMED The Dragon's Game Book V by David H. Maister
Cover of the book The Nickronomicon by David H. Maister
Cover of the book Family Mediation Practice by David H. Maister
Cover of the book The Man Who Created Sherlock Holmes by David H. Maister
Cover of the book Sex, Lies, and Handwriting by David H. Maister
Cover of the book How Culture Works by David H. Maister
Cover of the book The Whole Life Prostate Book by David H. Maister
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy