Measuring Customer Experience

How to Develop and Execute the Most Profitable Customer Experience Strategies

Nonfiction, Social & Cultural Studies, Social Science, Sociology, Business & Finance, Marketing & Sales
Cover of the book Measuring Customer Experience by Philipp Klaus, Palgrave Macmillan UK
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Philipp Klaus ISBN: 9781137375469
Publisher: Palgrave Macmillan UK Publication: November 19, 2014
Imprint: Palgrave Macmillan Language: English
Author: Philipp Klaus
ISBN: 9781137375469
Publisher: Palgrave Macmillan UK
Publication: November 19, 2014
Imprint: Palgrave Macmillan
Language: English

Now, more than ever, customer experience plays a pivotal role in the success and longevity of a company. Based on rigorous scientific tools and global data, this book offers a simple but thorough guide on how to master the challenges of the market, and how to deliver superior performance through effective customer experience management.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Now, more than ever, customer experience plays a pivotal role in the success and longevity of a company. Based on rigorous scientific tools and global data, this book offers a simple but thorough guide on how to master the challenges of the market, and how to deliver superior performance through effective customer experience management.

More books from Palgrave Macmillan UK

Cover of the book Sexy Blake by Philipp Klaus
Cover of the book The International Crime Drop by Philipp Klaus
Cover of the book Gender Pedagogy by Philipp Klaus
Cover of the book Social Movements and Sexual Citizenship in Southern Europe by Philipp Klaus
Cover of the book Youth Transitions, International Student Mobility and Spatial Reflexivity by Philipp Klaus
Cover of the book Credit Guarantee Institutions and SME Finance by Philipp Klaus
Cover of the book The Impact of the 2012 Olympic and Paralympic Games by Philipp Klaus
Cover of the book Demystifying the Meese-Rogoff Puzzle by Philipp Klaus
Cover of the book European Policy Implementation and Higher Education by Philipp Klaus
Cover of the book Utopia and the Village in South Asian Literatures by Philipp Klaus
Cover of the book British Women Film Directors in the New Millennium by Philipp Klaus
Cover of the book The Public Understanding of Political Integrity by Philipp Klaus
Cover of the book Remapping the Indian Postcolonial Canon by Philipp Klaus
Cover of the book Facets of India's Economy and Her Society Volume II by Philipp Klaus
Cover of the book Humanizing the Web by Philipp Klaus
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy