Measuring Customer Experience

How to Develop and Execute the Most Profitable Customer Experience Strategies

Nonfiction, Social & Cultural Studies, Social Science, Sociology, Business & Finance, Marketing & Sales
Cover of the book Measuring Customer Experience by Philipp Klaus, Palgrave Macmillan UK
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Philipp Klaus ISBN: 9781137375469
Publisher: Palgrave Macmillan UK Publication: November 19, 2014
Imprint: Palgrave Macmillan Language: English
Author: Philipp Klaus
ISBN: 9781137375469
Publisher: Palgrave Macmillan UK
Publication: November 19, 2014
Imprint: Palgrave Macmillan
Language: English

Now, more than ever, customer experience plays a pivotal role in the success and longevity of a company. Based on rigorous scientific tools and global data, this book offers a simple but thorough guide on how to master the challenges of the market, and how to deliver superior performance through effective customer experience management.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Now, more than ever, customer experience plays a pivotal role in the success and longevity of a company. Based on rigorous scientific tools and global data, this book offers a simple but thorough guide on how to master the challenges of the market, and how to deliver superior performance through effective customer experience management.

More books from Palgrave Macmillan UK

Cover of the book The Shakespeare First Folios by Philipp Klaus
Cover of the book Performing Animality by Philipp Klaus
Cover of the book The Challenge of Democratic Representation in the European Union by Philipp Klaus
Cover of the book Rationality, Representation, and Race by Philipp Klaus
Cover of the book The State and the Transnational Politics of Migrants: A Study of the Chins and the Acehnese in Malaysia by Philipp Klaus
Cover of the book Self-Translation and Power by Philipp Klaus
Cover of the book The US Military in Hawai’i by Philipp Klaus
Cover of the book Women in Transit through Literary Liminal Spaces by Philipp Klaus
Cover of the book EU Policy-Making on GMOs by Philipp Klaus
Cover of the book The Early Modern Medea by Philipp Klaus
Cover of the book The Moral Equality of Humans and Animals by Philipp Klaus
Cover of the book Remote Control by Philipp Klaus
Cover of the book Travel Writing and Tourism in Britain and Ireland by Philipp Klaus
Cover of the book Modernism and Market Fantasy by Philipp Klaus
Cover of the book Feeling Present in the Physical World and in Computer-Mediated Environments by Philipp Klaus
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy