Ombudsmen and ADR

A Comparative Study of Informal Justice in Europe

Nonfiction, Social & Cultural Studies, Political Science, Government, Social Policy, Social Science, Crimes & Criminals, Criminology, Reference & Language, Law
Cover of the book Ombudsmen and ADR by Naomi Creutzfeldt, Springer International Publishing
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Author: Naomi Creutzfeldt ISBN: 9783319788074
Publisher: Springer International Publishing Publication: May 2, 2018
Imprint: Palgrave Macmillan Language: English
Author: Naomi Creutzfeldt
ISBN: 9783319788074
Publisher: Springer International Publishing
Publication: May 2, 2018
Imprint: Palgrave Macmillan
Language: English

How do ordinary people experience and make sense of the informal justice system?  Drawing on original data with British and German users of Ombudsmen— an important institution of informal justice, Naomi Creutzfeldt offers a nuanced comparative answer to this question. In so doing, she takes current debates on procedural justice and legal consciousness forward. This book explores consciousness around ‘alternatives’ to formal legality and asks how situated assumptions about law and fairness guide people's understandings of the informal justice system. Creutzfeldt shows that the everyday relationship that people have with the informal justice system is shaped by their experiences and expectations of the formal legal system and its agents. This book is an innovative theoretical and empirical statement about the future prospects for informal justice in Europe.

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How do ordinary people experience and make sense of the informal justice system?  Drawing on original data with British and German users of Ombudsmen— an important institution of informal justice, Naomi Creutzfeldt offers a nuanced comparative answer to this question. In so doing, she takes current debates on procedural justice and legal consciousness forward. This book explores consciousness around ‘alternatives’ to formal legality and asks how situated assumptions about law and fairness guide people's understandings of the informal justice system. Creutzfeldt shows that the everyday relationship that people have with the informal justice system is shaped by their experiences and expectations of the formal legal system and its agents. This book is an innovative theoretical and empirical statement about the future prospects for informal justice in Europe.

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