Organizations and Unusual Routines

A Systems Analysis of Dysfunctional Feedback Processes

Business & Finance, Human Resources & Personnel Management, Organizational Behavior, Nonfiction, Social & Cultural Studies, Social Science
Cover of the book Organizations and Unusual Routines by Ronald E. Rice, Stephen D. Cooper, Cambridge University Press
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Ronald E. Rice, Stephen D. Cooper ISBN: 9780511861956
Publisher: Cambridge University Press Publication: October 7, 2010
Imprint: Cambridge University Press Language: English
Author: Ronald E. Rice, Stephen D. Cooper
ISBN: 9780511861956
Publisher: Cambridge University Press
Publication: October 7, 2010
Imprint: Cambridge University Press
Language: English

Everyone working in and with organizations will, from time to time, experience frustrations and problems when trying to accomplish tasks that are a required part of their role. This is an unusual routine - a recurrent interaction pattern in which someone encounters a problem when trying to accomplish normal activities by following standard organizational procedures and then becomes enmeshed in wasteful and even harmful subroutines while trying to resolve the initial problem. They are unusual because they are not intended or beneficial, and because they are generally pervasive but individually infrequent. They are routines because they become systematic as well as embedded in ordinary functions. Using a wide range of case studies and interdisciplinary research, this book provides researchers and practitioners with a new vocabulary for identifying, understanding, and dealing with this pervasive organizational phenomenon, in order to improve worker and customer satisfaction as well as organizational performance.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Everyone working in and with organizations will, from time to time, experience frustrations and problems when trying to accomplish tasks that are a required part of their role. This is an unusual routine - a recurrent interaction pattern in which someone encounters a problem when trying to accomplish normal activities by following standard organizational procedures and then becomes enmeshed in wasteful and even harmful subroutines while trying to resolve the initial problem. They are unusual because they are not intended or beneficial, and because they are generally pervasive but individually infrequent. They are routines because they become systematic as well as embedded in ordinary functions. Using a wide range of case studies and interdisciplinary research, this book provides researchers and practitioners with a new vocabulary for identifying, understanding, and dealing with this pervasive organizational phenomenon, in order to improve worker and customer satisfaction as well as organizational performance.

More books from Cambridge University Press

Cover of the book Contention and the Dynamics of Inequality in Mexico, 1910–2010 by Ronald E. Rice, Stephen D. Cooper
Cover of the book African American Religions, 1500–2000 by Ronald E. Rice, Stephen D. Cooper
Cover of the book Organisation, Interaction and Practice by Ronald E. Rice, Stephen D. Cooper
Cover of the book Oscan in Southern Italy and Sicily by Ronald E. Rice, Stephen D. Cooper
Cover of the book Forms of Fellow Feeling by Ronald E. Rice, Stephen D. Cooper
Cover of the book Design Paradigms by Ronald E. Rice, Stephen D. Cooper
Cover of the book Genetics and Philosophy by Ronald E. Rice, Stephen D. Cooper
Cover of the book Formal Approaches in Categorization by Ronald E. Rice, Stephen D. Cooper
Cover of the book Inflectional Defectiveness by Ronald E. Rice, Stephen D. Cooper
Cover of the book Authority and Expertise in Ancient Scientific Culture by Ronald E. Rice, Stephen D. Cooper
Cover of the book Race, Gender, Sexuality, and the Politics of the American Judiciary by Ronald E. Rice, Stephen D. Cooper
Cover of the book Affective Communities in World Politics by Ronald E. Rice, Stephen D. Cooper
Cover of the book Cultural Mobility by Ronald E. Rice, Stephen D. Cooper
Cover of the book Timon of Athens by Ronald E. Rice, Stephen D. Cooper
Cover of the book Partisan Investment in the Global Economy by Ronald E. Rice, Stephen D. Cooper
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy