| Author: | Tim Paulsen | ISBN: | 1230000261975 |
| Publisher: | Ragnar Press | Publication: | August 21, 2014 |
| Imprint: | Language: | English |
| Author: | Tim Paulsen |
| ISBN: | 1230000261975 |
| Publisher: | Ragnar Press |
| Publication: | August 21, 2014 |
| Imprint: | |
| Language: | English |
It comes down to the right balance of being assertive and communications. You have a good product or service and deserve to be paid - on time, as agreed.
One of the best trainers in Receivables Management will help you with strategies for letters, e-mail, mastering the phases of a collection call, the 'upset' (maybe rude) customer, how to overcome excuses, the voice to use on the telephone and more.
It comes down to the right balance of being assertive and communications. You have a good product or service and deserve to be paid - on time, as agreed.
One of the best trainers in Receivables Management will help you with strategies for letters, e-mail, mastering the phases of a collection call, the 'upset' (maybe rude) customer, how to overcome excuses, the voice to use on the telephone and more.
