| Author: | Dr. Janet Lapp | ISBN: | 1230000153967 |
| Publisher: | Demeter Press | Publication: | January 1, 2013 |
| Imprint: | Language: | English |
| Author: | Dr. Janet Lapp |
| ISBN: | 1230000153967 |
| Publisher: | Demeter Press |
| Publication: | January 1, 2013 |
| Imprint: | |
| Language: | English |
A classic common-sense leadership hardcover book on how to manage change and overcome resistance with strategies that work. Used by Ritz Carlton Hotels and American Express Financial Services in their change efforts.
“This is a book to read, mark, study, and read again. It offers the clear, practical, and realistic guidance needed by today’s leaders.”
–Horst Schulze, CEO, Ritz-Carlton Hotel Company
“This book gives clear, common sense advice on managing technology, and overcoming others’ resistance to change. I highly recommend it to anyone concerned about how to manage people.”
–Dan Burrus, Author, Technotrends.
“Pragmatic, readable, step-by-step guides to helping both oneself and others move through a chaotic and unpredictable time. Dr. Janet Lapp offers new ways of thinking and a fresh approach to change.”
–Dave Hubers, CEO, American Express Financial Services
A classic common-sense leadership hardcover book on how to manage change and overcome resistance with strategies that work. Used by Ritz Carlton Hotels and American Express Financial Services in their change efforts.
“This is a book to read, mark, study, and read again. It offers the clear, practical, and realistic guidance needed by today’s leaders.”
–Horst Schulze, CEO, Ritz-Carlton Hotel Company
“This book gives clear, common sense advice on managing technology, and overcoming others’ resistance to change. I highly recommend it to anyone concerned about how to manage people.”
–Dan Burrus, Author, Technotrends.
“Pragmatic, readable, step-by-step guides to helping both oneself and others move through a chaotic and unpredictable time. Dr. Janet Lapp offers new ways of thinking and a fresh approach to change.”
–Dave Hubers, CEO, American Express Financial Services
