Retail-Iation

Serious and Humorous Observations on Bad Shopping Behavior

Business & Finance, Marketing & Sales, Retailing
Cover of the book Retail-Iation by Donna R. Summerlin, iUniverse
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Author: Donna R. Summerlin ISBN: 9781462013869
Publisher: iUniverse Publication: June 6, 2011
Imprint: iUniverse Language: English
Author: Donna R. Summerlin
ISBN: 9781462013869
Publisher: iUniverse
Publication: June 6, 2011
Imprint: iUniverse
Language: English

Spending twenty-five years in a retail environment teaches you a lot of things about shopping behavior. It also leads to a lot of pent up frustration over bad shopping habits. Donna R. Summerlin vents about the behavior store employees encounter on a daily basis in a critique that is serious, funny, and instructional. Instead of continuing to shop like normal, its time to examine your own behavior and that of your peers. Summerlin offers insights on how store employees cope with bad shopping behaviors; ways to overcome hostility, both as a shopper and employee; tips to help you remember the importance of good manners; and observations regarding outrageous behavior that will make you examine your own shopping habits. Gain an insiders perspective on the true nature of the retail business, and laugh along the way. Written for shoppers, store employees, and those seeking to get into the retail business, RETAIL-iation uncovers the unacceptable behavior that goes on every day, and more importantly, it provides a plan to fix it.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Spending twenty-five years in a retail environment teaches you a lot of things about shopping behavior. It also leads to a lot of pent up frustration over bad shopping habits. Donna R. Summerlin vents about the behavior store employees encounter on a daily basis in a critique that is serious, funny, and instructional. Instead of continuing to shop like normal, its time to examine your own behavior and that of your peers. Summerlin offers insights on how store employees cope with bad shopping behaviors; ways to overcome hostility, both as a shopper and employee; tips to help you remember the importance of good manners; and observations regarding outrageous behavior that will make you examine your own shopping habits. Gain an insiders perspective on the true nature of the retail business, and laugh along the way. Written for shoppers, store employees, and those seeking to get into the retail business, RETAIL-iation uncovers the unacceptable behavior that goes on every day, and more importantly, it provides a plan to fix it.

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