Skills in the Age of Over-Qualification

Comparing Service Sector Work in Europe

Business & Finance, Management & Leadership, Management, Nonfiction, Social & Cultural Studies, Social Science
Cover of the book Skills in the Age of Over-Qualification by Caroline Lloyd, Jonathan Payne, OUP Oxford
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Caroline Lloyd, Jonathan Payne ISBN: 9780191093302
Publisher: OUP Oxford Publication: November 10, 2016
Imprint: OUP Oxford Language: English
Author: Caroline Lloyd, Jonathan Payne
ISBN: 9780191093302
Publisher: OUP Oxford
Publication: November 10, 2016
Imprint: OUP Oxford
Language: English

Across the developed world, most of us who work now earn our living in the service sector. However, the issue of what kind of service economy is sustainable and desirable, both in economic and social terms, is rarely debated. This book argues that this needs to change. National governments have emphasised the role of skills in achieving international competitiveness, higher living standards, and social inclusion. However, even prior to the 2008 financial crisis, problems of over-qualification, skills wastage, and poor job quality were becoming difficult to ignore. This raises important questions about what kind of service sector jobs will be on offer to meet the aspirations of an increasingly qualified workforce and what role can governments play in raising the skills required in jobs and the quality of jobs and services? Work organisation and job design are key factors shaping the skill content of work and the opportunities workers have to deploy their skills and capabilities. Through cross-national comparative research, this book examines whether and why service sector jobs vary across countries. Drawing upon detailed empirical research, the jobs of vocational teacher, fitness instructor, and café worker in the UK, Norway, and France are compared, allowing an exploration of the role of national institutions, sectors, and organisations in shaping work organisation and job quality. The findings contribute to the comparative study of work organisation, the relationship between skills and performance, the role and purpose of education and the prospects for better jobs in 'the age of over-qualification'.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Across the developed world, most of us who work now earn our living in the service sector. However, the issue of what kind of service economy is sustainable and desirable, both in economic and social terms, is rarely debated. This book argues that this needs to change. National governments have emphasised the role of skills in achieving international competitiveness, higher living standards, and social inclusion. However, even prior to the 2008 financial crisis, problems of over-qualification, skills wastage, and poor job quality were becoming difficult to ignore. This raises important questions about what kind of service sector jobs will be on offer to meet the aspirations of an increasingly qualified workforce and what role can governments play in raising the skills required in jobs and the quality of jobs and services? Work organisation and job design are key factors shaping the skill content of work and the opportunities workers have to deploy their skills and capabilities. Through cross-national comparative research, this book examines whether and why service sector jobs vary across countries. Drawing upon detailed empirical research, the jobs of vocational teacher, fitness instructor, and café worker in the UK, Norway, and France are compared, allowing an exploration of the role of national institutions, sectors, and organisations in shaping work organisation and job quality. The findings contribute to the comparative study of work organisation, the relationship between skills and performance, the role and purpose of education and the prospects for better jobs in 'the age of over-qualification'.

More books from OUP Oxford

Cover of the book Oxford Dictionary of Proverbs by Caroline Lloyd, Jonathan Payne
Cover of the book Teaching Statistics by Caroline Lloyd, Jonathan Payne
Cover of the book The Sacred Home in Renaissance Italy by Caroline Lloyd, Jonathan Payne
Cover of the book A Dictionary of Business Research Methods by Caroline Lloyd, Jonathan Payne
Cover of the book The Evolution of Insect Mating Systems by Caroline Lloyd, Jonathan Payne
Cover of the book Prisoners in War by Caroline Lloyd, Jonathan Payne
Cover of the book Extended Epistemology by Caroline Lloyd, Jonathan Payne
Cover of the book The Oxford Handbook of Quaker Studies by Caroline Lloyd, Jonathan Payne
Cover of the book Falls by Caroline Lloyd, Jonathan Payne
Cover of the book Darwin's Lost World by Caroline Lloyd, Jonathan Payne
Cover of the book Market Abuse Regulation by Caroline Lloyd, Jonathan Payne
Cover of the book Biblical Readings and Literary Writings in Early Modern England, 1558-1625 by Caroline Lloyd, Jonathan Payne
Cover of the book Post-Conflict Peacebuilding by Caroline Lloyd, Jonathan Payne
Cover of the book Constitutional Courts and Deliberative Democracy by Caroline Lloyd, Jonathan Payne
Cover of the book The Oxford Handbook of Corporate Reputation by Caroline Lloyd, Jonathan Payne
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy