The Business of Resort Management

Business & Finance, Industries & Professions, Hospitality, Tourism & Travel
Cover of the book The Business of Resort Management by Peter Murphy, Taylor and Francis
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Author: Peter Murphy ISBN: 9781136359361
Publisher: Taylor and Francis Publication: June 25, 2012
Imprint: Routledge Language: English
Author: Peter Murphy
ISBN: 9781136359361
Publisher: Taylor and Francis
Publication: June 25, 2012
Imprint: Routledge
Language: English

How can owners and managers ensure that their considerable capital investments will return a competitive return on their investments? How can users and owners be sure they enjoy the promises of tantalizing marketing and real estate claims? Managing Sustainable Resorts Profitably combines business management principles with environmental and social concerns to offer development solutions to these questions. By taking an holistic and contemporary approach to the problem of developing sustainable tourism operations, this book provides a comprehensive assessment of the strategies that need to be considered by various governments, developers and, in particular, the customer-investor.

The major features of resort development covered by this book include:
• Environmental scanning of principal external and internal influential factors
• The curse and blessings of seasonality
• Competition for people’s recreation and retirement dollars
• Guest activity programming
• Environmental issues
• Cruise ships as mobile resorts
• Staffing issues in isolated areas
• Financial challenges for owners and operators alike
• Risk Management
• Mutually beneficial options for various stakeholders

Based on an analysis of global resort opportunities and trends, the book focuses on those generic features that differentiate regional resort management from urban-centric management needs and priorities. Using comparative case studies the author emphases best case/benchmark examples of a range of resorts – large and small, urban and rural - to illustrate what can be achieved.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

How can owners and managers ensure that their considerable capital investments will return a competitive return on their investments? How can users and owners be sure they enjoy the promises of tantalizing marketing and real estate claims? Managing Sustainable Resorts Profitably combines business management principles with environmental and social concerns to offer development solutions to these questions. By taking an holistic and contemporary approach to the problem of developing sustainable tourism operations, this book provides a comprehensive assessment of the strategies that need to be considered by various governments, developers and, in particular, the customer-investor.

The major features of resort development covered by this book include:
• Environmental scanning of principal external and internal influential factors
• The curse and blessings of seasonality
• Competition for people’s recreation and retirement dollars
• Guest activity programming
• Environmental issues
• Cruise ships as mobile resorts
• Staffing issues in isolated areas
• Financial challenges for owners and operators alike
• Risk Management
• Mutually beneficial options for various stakeholders

Based on an analysis of global resort opportunities and trends, the book focuses on those generic features that differentiate regional resort management from urban-centric management needs and priorities. Using comparative case studies the author emphases best case/benchmark examples of a range of resorts – large and small, urban and rural - to illustrate what can be achieved.

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